Office / HR Manager – EBL Legal Placement & Performance

Job Description

📍 Location: Accra, Ghana
📄 Employment Type: Full-Time
👤 Reports To: CEO / Head of Operations
📅 Application Deadline: 19th June 2026

As we continue to grow, we are seeking a highly organized, proactive, and people-focused Office Manager / HR Manager to oversee administrative operations and support the effective management of our human resources function.

Position Summary

The Office Manager / HR Manager will be responsible for ensuring the efficient day-to-day administration of the organization while leading key human resource functions that support employee engagement, operational excellence, and organizational growth.

This role combines office administration, human resource management, recruitment coordination, employee relations, compliance, procurement oversight, staff welfare, and operational support. The successful candidate will serve as a trusted partner to management and employees while helping to create a professional, productive, and positive workplace culture.

Key Responsibilities

Human Resource Management

• Coordinate and support end-to-end recruitment and onboarding processes.
• Prepare and publish job advertisements across approved recruitment channels.
• Screen applications, coordinate interviews, and facilitate candidate communications.
• Conduct employee onboarding and orientation programs.
• Maintain accurate and up-to-date employee records, personnel files, and HR databases.
• Support employee performance management processes, including appraisals, performance reviews, and development plans.
• Assist in handling employee relations issues, disciplinary matters, grievances, and conflict resolution.
• Ensure effective implementation of HR policies, procedures, and organizational standards.
• Support employee retention, engagement, and talent development initiatives.

Office Administration & Operations Management

• Oversee the smooth and efficient operation of the office environment.
• Ensure office facilities, equipment, and workspaces are properly maintained.
• Coordinate office logistics, supplies, utilities, and administrative services.
• Supervise administrative support personnel, office assistants, drivers, cleaners, and other support staff where applicable.
• Manage office calendars, meeting schedules, appointments, and internal communications.
• Maintain organized administrative filing systems and records management processes.
• Coordinate business travel, accommodation, and logistical arrangements when required.

Employee Engagement & Workplace Culture

• Promote a positive, inclusive, and high-performance workplace culture.
• Serve as a primary point of contact for employee welfare and administrative concerns.
• Coordinate employee engagement initiatives, wellness programs, team-building activities, and staff events.
• Support initiatives aimed at improving employee satisfaction, morale, and productivity.
• Foster strong communication and collaboration across departments.

Payroll & Benefits Administration

• Maintain accurate attendance, leave, and employee records to support payroll processing.
• Track annual leave, sick leave, maternity leave, and other employee absences.
• Ensure proper documentation and approval of leave requests.
• Coordinate with finance personnel regarding payroll-related information, staff allowances, reimbursements, and deductions.
• Support administration of employee benefits and staff welfare programs.

Compliance, Policy Implementation & Governance

• Ensure adherence to company policies, procedures, and professional standards.
• Support compliance with Ghana Labour Laws and workplace regulations.
• Assist in developing, reviewing, and updating HR policies, employee handbooks, and administrative procedures.
• Maintain confidentiality and proper handling of sensitive employee information.
• Support internal audits and compliance reviews where necessary.

Procurement & Asset Management

• Coordinate procurement of office supplies, equipment, furniture, and service contracts.
• Manage vendor relationships and liaise with suppliers and service providers.
• Maintain an accurate inventory of company assets and office equipment.
• Monitor asset allocation, maintenance schedules, and replacement requirements.
• Ensure efficient utilization and safeguarding of company resources.

Front Office & Corporate Communication

• Ensure visitors, clients, consultants, and business partners are received professionally.
• Oversee office correspondence, telephone communications, and email administration.
• Prepare official letters, memoranda, reports, meeting minutes, and administrative documentation.
• Maintain a professional image and positive representation of the organization at all times.

General Operational Support

• Support management in implementing strategic and operational initiatives.
• Coordinate logistics for meetings, workshops, training sessions, and corporate events.
• Prepare periodic HR and administrative reports for management review.
• Undertake additional duties and projects as assigned by management.

Qualifications & Experience

Educational Requirements

• Bachelor’s Degree in Human Resource Management, Business Administration, Management, Public Administration, Organizational Development, or a related field.

Professional Certification

Professional certifications will be an added advantage, including:

• CIPD (Chartered Institute of Personnel and Development)
• SHRM Certification
• CHRMP
• HRCI Certifications
• Any recognized Human Resource Management qualification

Experience

• Minimum of 3–5 years’ relevant experience in Human Resource Management, Office Administration, Operations Management, or a related role.
• Experience within a consulting firm, legal services organization, professional services environment, NGO, or corporate institution will be highly advantageous.
• Demonstrated experience managing both HR and administrative functions simultaneously.

Required Skills & Competencies

Human Resource Competencies

• Recruitment and Talent Acquisition
• Employee Relations
• Performance Management
• Staff Welfare Administration
• HR Policy Implementation
• Workforce Planning
• Employee Engagement
• Conflict Resolution

Administrative Competencies

• Office Management
• Records and Documentation Management
• Procurement Coordination
• Vendor Management
• Asset Management
• Event and Logistics Coordination

Professional Skills

• Excellent written and verbal communication skills.
• Strong report writing, drafting, and proofreading abilities.
• Exceptional organizational and multitasking skills.
• High level of confidentiality, integrity, and professionalism.
• Strong leadership and people management capabilities.
• Sound judgment and decision-making skills.
• Ability to work independently and manage competing priorities.
• Strong stakeholder management and relationship-building skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Basic understanding of accounting and payroll processes.

Key Performance Indicators (KPIs)

The successful candidate will be measured on:

• Efficiency of daily office operations.
• Accuracy and completeness of employee records.
• Timeliness of recruitment and onboarding activities.
• Employee engagement and workplace satisfaction levels.
• Compliance with HR policies and labour regulations.
• Effective leave and attendance management.
• Timely procurement and asset management.
• Quality and timeliness of HR and administrative reports.
• Professional handling of employee relations matters.
• Maintenance of confidentiality and organizational standards.

Why Join EBL Legal Placement & Performance?

• Opportunity to work with a growing international legal talent organization.
• Exposure to global professional services operations.
• Dynamic and collaborative work environment.
• Professional development and career growth opportunities.
• Opportunity to contribute to building high-performing teams that support leading U.S. law firms.

How to Apply

Interested and qualified candidates should submit:

• Updated CV
• Cover Letter

Applications should be addressed to the Director of Operations and sent to:

📧 nana.osbons@gmail.com

Subject Line: Application for Office Manager / HR Manager Position

📅 Application Deadline: 19th June 2026

Qualified female candidates are strongly encouraged to apply.

Only shortlisted candidates will be contacted.