Assistant Manager – Tunnel Lounge Company Limited

Job Description

Tunnel Lounge is looking for passionate, experienced, and service-oriented professionals to join our growing hospitality team. If you are committed to delivering exceptional guest experiences and thrive in a fast-paced environment, we invite you to apply.

Job Summary

The Assistant Manager will support the General Manager in overseeing the day-to-day operations of the lounge, ensuring excellent customer service, operational efficiency, and achievement of business objectives. The successful candidate will play a key role in coordinating staff, monitoring performance, and supporting business growth initiatives.

Key Responsibilities

• Assist in supervising the daily operations of the restaurant and lounge.
• Support the General Manager in operational planning and decision-making.
• Coordinate staff schedules and ensure efficient service delivery.
• Monitor customer satisfaction and resolve complaints professionally.
• Ensure compliance with company policies, health, safety, and hygiene standards.
• Track business performance and recommend operational improvements.
• Assist in implementing marketing initiatives and promotional campaigns.
• Analyze marketing and sales performance and provide reports to management.
• Support inventory management and cost control initiatives.
• Perform any other duties assigned by management.

Qualifications & Experience

• Minimum of 2–3 years’ experience in a supervisory or management role within the hospitality industry.
• Proven experience managing restaurant or lounge operations.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Strong analytical, problem-solving, and decision-making abilities.
• Experience in strategic planning and business execution.
• Ability to work under pressure while maintaining high service standards.

Required Skills

Successful candidates should possess:

• Excellent communication and interpersonal skills.
• Strong organizational and time management abilities.
• Good analytical and problem-solving skills.
• High level of integrity and professionalism.
• Ability to work both independently and as part of a team.
• Strong customer service orientation.
• Proficiency in Microsoft Office applications.
• Ability to work under pressure and meet deadlines.

How to Apply

Interested and qualified candidates should submit their CV and Cover Letter to tunnelhr.recruits@gmail.com

Important: Clearly indicate the position you are applying for in the subject line of your email.

Application Deadline: 10th August 2026

Only shortlisted candidates will be contacted.