Administrative Assistant (Remote) – Sedgwick

Job Description

Position: Administrative Assistant
Company: Sedgwick
Employment Type: Full-Time
Work Arrangement: As Assigned by Employer

About Sedgwick

Sedgwick is a global leader in claims management, loss adjusting, and technology-enabled business solutions, providing services to many of the world’s largest corporations and insurance carriers. Operating in more than 80 countries with a workforce of over 33,000 professionals, Sedgwick is committed to helping people and organizations navigate unexpected events with expertise, compassion, and innovation.

Recognized as one of America’s Greatest Workplaces, a Great Place to Work®, and one of Fortune’s Best Workplaces in Financial Services and Insurance, Sedgwick offers employees a collaborative culture, meaningful career opportunities, and an environment where professional growth is encouraged.

We are currently seeking a highly organized and detail-oriented Administrative Assistant to provide comprehensive administrative and operational support to ensure the smooth day-to-day functioning of the office.

Position Summary

The Administrative Assistant will provide essential administrative support across a wide range of office functions, including document preparation, records management, billing administration, meeting coordination, and office operations. The successful candidate will play a vital role in maintaining efficient workflows while delivering high-quality administrative support to internal teams.

This position is ideal for an organized professional with excellent communication skills, strong attention to detail, and the ability to manage multiple administrative responsibilities in a fast-paced environment.

Key Responsibilities

Administrative Support

• Prepare, edit, and distribute business correspondence, reports, presentations, and other documentation.
• Perform general office administrative duties to support daily business operations.
• Maintain and organize electronic and physical filing systems.
• Manage photocopying, scanning, printing, and document distribution.
• Ensure accurate document management and record retention.

Records & Documentation Management

• Maintain and monitor suspense files to ensure timely follow-up on outstanding items.
• Keep departmental records accurate, current, and well-organized.
• Update and maintain office manuals, policies, procedures, and library materials.
• Ensure confidential documents are handled securely and professionally.

Billing & Financial Administration

• Process invoices, billings, and related administrative financial documentation.
• Maintain accurate billing records and supporting documentation.
• Assist with routine financial administrative tasks as required.
• Support accurate recordkeeping for departmental expenses and transactions.

Office Coordination

• Provide backup telephone and front-office support when required.
• Record accurate minutes during meetings and distribute meeting notes to relevant stakeholders.
• Coordinate travel arrangements, including transportation, accommodation, and itineraries.
• Monitor office supply inventory and arrange timely procurement of required supplies.
• Support the smooth operation of daily office activities.

Administrative Reporting

• Maintain employee attendance and departmental administrative records.
• Generate routine administrative reports as required.
• Assist management with special projects and administrative assignments.

Qualifications & Experience

Applicants should possess:

• High School Diploma or equivalent qualification.
• A minimum of one (1) year of experience performing general office administrative duties.
• An equivalent combination of education and relevant work experience may be considered.
• Previous experience within an insurance company, insurance brokerage, or consulting firm will be an added advantage.

Required Skills & Competencies

Successful candidates should demonstrate:

• Excellent verbal and written communication skills.
• Strong organizational and time management abilities.
• High level of accuracy and attention to detail.
• Excellent interpersonal and relationship management skills.
• Ability to manage multiple priorities effectively.
• Strong problem-solving abilities.
• Professionalism, integrity, and confidentiality.
• Ability to work independently as well as collaboratively within a team.
• Commitment to delivering high-quality administrative support.
• Ability to meet or exceed established performance expectations.

Technical Skills

Candidates should be proficient in:

• Microsoft Word
• Microsoft Excel
• Microsoft Outlook
• Microsoft PowerPoint
• General office software applications
• Document management systems
• Electronic filing systems

Why Join Sedgwick?

At Sedgwick, you’ll become part of a global organization that values its people as much as its clients. Employees enjoy an inclusive and supportive work environment where career development, collaboration, and work-life balance are priorities.

What We Offer

• Competitive Salary
• Comprehensive Employee Benefits
• Supportive and Inclusive Workplace Culture
• Career Development and Learning Opportunities
• Work-Life Balance
• Global Career Opportunities
• Collaborative Team Environment
• Opportunity to Work with an Industry Leader
• Meaningful Work That Makes a Difference

How to Apply

Interested candidates should submit their updated CV and Cover Letter.

Your application should clearly demonstrate:

• Your experience in general office administration.
• Proficiency in Microsoft Office applications.
• Experience with correspondence, document management, filing systems, billing, or administrative coordination.
• Any previous experience within the insurance, brokerage, or consulting industry.
• Examples of your organizational skills and administrative achievements.

Application Email

amber.jasper@sedgwick.com

Only shortlisted candidates will be contacted.