Remote Customer Service Representatives

Job Description

We are currently looking for experienced and confident Customer Service Representatives to join a growing team supporting the US market.

Location: Remote (Open to African Candidates only)

Requirements:

• Fluent English communication skills

• Clear and professional accent suitable for the US market

• Minimum of 6 months experience in customer service, cold calling, or telemarketing

• Hands-on experience using CRM systems and dialers

• Strong interpersonal and communication skills

• Reliable internet connection and a professional remote work setup

Key Responsibilities:

• Handle outbound and inbound customer interactions professionally

• Conduct cold calls and follow-up communications

• Update and manage customer records using CRM tools

• Deliver excellent customer support and maintain client satisfaction

We’re looking for candidates who are confident communicators, proactive, and comfortable engaging with customers in the US market environment.