Customer Care Representative – AGS Foundation (Remote)

Job Description

Employment Type: Remote
Experience Level: Entry-Level / No Previous Experience Required
Application Deadline: 25th July 2026

About the Opportunity

We are seeking a reliable, organized, and people-oriented Customer Care Representative to join our team.

This role is ideal for someone who genuinely enjoys communicating with people, building relationships, following up with members, and helping individuals stay informed and engaged with our community.

No previous experience is required. We are willing to train the right candidate who demonstrates the right attitude, strong communication skills, reliability, and a genuine interest in working with people.

Key Responsibilities

• Make follow-up calls to members of the community.
• Check in regularly with members and maintain consistent communication.
• Provide friendly and professional communication and support.
• Invite members to scheduled meetings, events, and other relevant activities.
• Build and maintain warm, positive, and professional relationships through regular conversations.
• Keep accurate records of follow-ups and member interactions where required.
• Respond to basic inquiries and direct issues to the appropriate team members.
• Follow up on assigned tasks and ensure timely completion.
• Work collaboratively with the team while managing responsibilities independently in a remote environment.

Requirements and Qualifications

The ideal candidate should have:

• Excellent verbal and written communication skills.
• A friendly, approachable, and conversational personality.
• Strong interpersonal and relationship-building skills.
• Good organizational and time-management abilities.
• Reliability and consistency in following up on assigned responsibilities.
• The ability to work independently with minimal supervision.
• Access to a reliable internet connection and a suitable remote working environment.
• Basic computer and digital communication skills.

No Previous Experience Required

Previous customer service or call centre experience is an advantage but not mandatory. Training will be provided to the right candidate.

What We Are Looking For

We are looking for someone who is:

✔ Friendly and comfortable speaking with people.
✔ Reliable and responsible.
✔ Organized and consistent with follow-ups.
✔ Positive and professional in communication.
✔ Comfortable working independently.
✔ Eager to learn and develop new skills.

Role Details

📍 Work Arrangement: Fully Remote
💰 Salary: To be discussed during the interview

How to Apply

Interested candidates should send the following to percyerharuyi@gmail.com

Application Requirements:

• A link to your LinkedIn profile.
• A brief introduction about yourself and why you are interested in the role.

Applicants may also reach out through the phone number provided in the original recruitment post’s comments or featured section.

If you know someone who would be a great fit for this opportunity, feel free to share the vacancy with them