Office Assistants & Customer Service Representative – Excellence Consult

Job Description

Location: Tesano, Ridge & Tema

RESPONSIBILITIES

Office Assistant

1. Provide administrative support, including filing, data entry, and document management
2. Handle incoming calls, emails, and general correspondence in a professional manner
3. Maintain office organization and ensure smooth day-to-day operations
4. Assist with scheduling meetings and coordinating office activities

Customer Service Representative

1. Respond promptly to customer inquiries and provide accurate information
2. Address and resolve customer complaints in a professional and timely manner
3. Maintain a positive and empathetic attitude when interacting with customers
4. Process orders, requests, and follow-ups efficiently
5. Keep records of customer interactions and transactions

Qualifications & Requirements

· Minimum of 1-2 years’ proven experience in customer service or a related role

. Excellent verbal and written communication skills

. Strong organizational and time management abilities, with the capacity to multitask effectively

. Good problem-solving skills and attention to detail

· Ability to remain calm, composed, and professional under pressure

KINDLY SUBMIT YOUR CREDENTIALS AND CV VIA WHATSAPP: 0538428772.

EMAIL: EXCELLENCECONSULT275@GMAIL.COM