Office Administrator & Receptionist – African Aspirations

Administration & Office Support, Customer Service & Call Center
Accra
June 11, 2026
Full Time

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Job Description

Role Overview

The Office Administrator & Receptionist serves as the first point of contact for visitors, clients, and stakeholders while supporting the smooth day-to-day operation of the office. This role is responsible for managing front desk activities, coordinating meetings, maintaining office administration, supporting office logistics, and ensuring a professional and organized working environment.

Key Responsibilities

Reception & Client Management

  • Welcome and assist visitors, clients, and guests in a professional manner.
  • Manage incoming calls, emails, and general inquiries.
  • Maintain a clean, organized, and professional reception area.
  • Coordinate visitor access, meeting room readiness, and incoming correspondence.

Office Administration & Coordination

  • Provide administrative support to management and staff.
  • Schedule meetings, appointments, and conference calls.
  • Prepare meeting invitations and coordinate meeting logistics.
  • Maintain physical and electronic filing systems, office records, and administrative documents.
  • Support internal communication and general office coordination.

Office Logistics & Facilities Support

  • Monitor and replenish office supplies and stationery.
  • Coordinate office purchases, deliveries, and courier services.
  • Liaise with vendors, maintenance personnel, and service providers.
  • Support office events, staff activities, and onboarding logistics.
  • Ensure office facilities remain organized, functional, and professional.

Qualifications & Skills

  • Bachelor’s Degree, HND, Diploma, or equivalent qualification in Business Administration, Management, Communications, or a related field.
  • 2+ years of experience in administration, office management, reception, or customer service.
  • Strong organizational, communication, and multitasking skills.
  • Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint, and Teams).
  • Professional appearance, strong attention to detail, and customer-service orientation.

Key Performance Indicators (KPIs)

  • Professional management of reception and visitor experience.
  • Timely response to calls, emails, and inquiries.
  • Accuracy and organization of office records and documentation.
  • Effective coordination of meetings, office logistics, and administrative activities.
  • Reliability and professionalism in supporting office operations.

Work Structure & Location

  • Full-time role.
  • Office-based position located in Accra, Ghana.

Application Instructions

Interested candidates should send their CV and a brief cover note to connect@africanaspirations.com using the subject line:

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