HR Representative – Yunzdom

Job Description

Yunzdom is currently looking for an HR officer to join their team of seasoned professionals.

KEY RESPONSIBILITIES:

1.  Recruitment & Workforce Planning

– Recruit sales reps, bilingual sales (English/French), installers, showroom assistants

– Manage contracts, onboarding, and staff orientation

2. Labour Law & Employee Rights Compliance (CORE REQUIREMENT)

– Must have deep knowledge of Ghana Labour Act 2003 (Act 651) and Workmen’s Compensation Act

– Draft legally compliant employment contracts, probation, and termination letters

– Manage SSNIT (Tier 1, 2 & 3), PAYE, overtime, leave entitlements (annual, sick, maternity)

– Handle disciplinary process correctly: queries, warnings, hearings, summary dismissal to avoid Labour Commission cases

– Advise management on employee rights, wrongful termination risks, and staff welfare

– Maintain confidential employee files and HR database 

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3. Performance, Payroll & Policy

– Prepare monthly payroll with sales commissions

– Set KPIs for sales and installation teams

– Create HR policy manual for showroom (attendance, dress code, sales ethics, customer service)

– Organize quarterly training on product knowledge and client handling

4. Cross-border Team Support

– Coordinate with Yunzdom international HR on policies

– Support bilingual team handling French clients (Côte d’Ivoire, Togo, Burkina)

QUALIFICATIONS & EXPERIENCE:

– Minimum 3+ years HR experience, at least 1 year in construction, manufacturing, real estate, or building materials sector is a big plus

– Degree in HRM, Business Admin, or Law + Professional HR Certification (CIPM, CIPD, SHRM)

– Proven expertise in Ghana Labour Law & Employee Rights – must be able to defend company at Labour Office/NLC if needed

– Experience handling sales team KPIs, commissions, and installer/technician workforce

– Bilingual English/French is an advantage but not required

– Excellent communication, firm but respectful, lives in Accra

HOW TO APPLY

To apply, kindly click the Apply button to officially apply on the job application portal.