Executive Secretary – Ghana Chamber of SMEs

Job Description

POSITION OVERVIEW : To serve as the central coordinating authority of the Chamber’s Secretariat, ensuring effective governance, seamless administration, and execution of strategic initiatives.

The Executive Secretary will also drive digital visibility and brand positioning, leveraging Microsoft tools, AI-powered solutions, and social media platforms to enhance engagement, accelerate growth, and achieve strong Top-of-Mind Awareness (TOMA) for the Chamber.

OPERATING CONTEXT :This is a high-impact role combining:

1.Operational leadership

2.Governance discipline

3.Strategy execution

4.Institutional coordination

5.Digital communication

6.Brand amplification

The role sits at the intersection of execution, influence, and visibility.

KEY ROLE PURPOSE

A.Secretariat Leadership & Administration

•Lead and manage the Secretariat to ensure efficient, responsive operations

•Establish strong administrative systems and institutional processes

•Maintain accurate records and strengthen institutional memory

B.Governance & Board Support

•Serve as Secretary to the Board and Committees

•Coordinate Board meetings, documentation, and action tracking

•Ensure compliance with governance and statutory obligations

C.Strategy Execution & Coordination

•Drive implementation of strategic initiatives and programmes

•Track execution of Board and leadership decisions

•Coordinate across functions to ensure alignment and delivery

D.Membership Administration & Growth

•Oversee membership systems, onboarding, and engagement

•Drive initiatives to improve member value and retention

•Maintain accurate and dynamic membership databases

E.Stakeholder & Institutional Engagement

•Coordinate engagement with government, financial institutions, and partners

•Support development and execution of strategic partnerships

F. Programme & Event Coordination

•Lead execution of forums, training programmes, and policy dialogues

•Ensure events are impactful and aligned with strategic goals

G. Digital Communication, Content & Brand Visibility

•Leverage Microsoft tools (PowerPoint, Excel, Word, Teams) to produce high-quality reports, presentations, and communication materials

•Utilize AI tools (e.g., content generation, analytics, automation) to enhance productivity, insight generation, and communication effectiveness

•Develop and manage social media and digital content strategies to promote the Chamber and its initiatives

•Create compelling content (articles, posts, briefs, videos, presentations) to position the Chamber as a leading voice for SMEs

•Drive brand awareness, engagement, and TOMA through consistent and strategic digital presence

H. Representation & Spokesperson Role

•Represent the Chamber in public and stakeholder engagements

•Speak on behalf of the Chamber subject to prior Board or leadership approval

•Ensure alignment with approved institutional positions

I. Financial & Administrative Oversight

•Support budgeting and financial discipline

•Oversee procurement and administrative processes

CORE COMPETENCIES

•Strong organizational and execution capability

•Excellent communication and writing skills

•Digital fluency (MS Office Suite, AI tools, and social media platforms)

•Stakeholder management and influence

•Governance and Administrative expertise

KEY PERFORMANCE INDICATORS (KPIs)

•Secretariat efficiency and responsiveness

•Execution rate of strategic initiatives

•Membership growth and engagement

•Stakeholder engagement effectiveness

•Growth in digital visibility, engagement metrics, and brand TOMA

•Quality and consistency of external representation

REPORTING & WORKING RELATIONSHIPS

Reports to: Executive Director

Work closely with service providers, development partners, financial institutions, regulators and SME associations.

REQUIRED QUALIFICATIONS

Bachelor’s degree in business administration, Economics, Development Studies, Finance, Public Policy, or a related field. A Master’s degree is an advantage.

EXPERIENCE

Minimum of 4 years experience in SME development, programme management, financial services, consulting, development projects, NGOs, business associations or marketing and sales.

KEY COMPETENCIES & ATTRIBUTES

•Strong organisational and execution skills

•Ability to manage multiple stakeholders

•Practical, solutions-oriented mindset

•Strong communication skills

•Data-driven and results-focused

•Passion for SME growth

IDEAL CANDIDATE PROFILE

A hands-on executor who is impact-driven, organized, proactive, comfortable in a lean institution and ready to grow with the Ghana Chamber of SMEs.

Qualified and interested persons should send their CVs and cover letters to smechambergh@gmail.com or info@ghanachamberofsmes.org 

Application deadline : 30th April ,2026