Operations Officer – Digital Concepts Limited

September 29, 2025
Urgent
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Job Description

JOB DESCRIPTION

• Develop, implement and maintain operational policies and procedures
• Manage and supervise a team of employees to ensure the successful completion of daily tasks
• Conduct regular performance evaluations, provide coaching and mentorship to team members
• Collaborate with other departments to identify areas for improvement and implement changes to streamline processes
• Prepare and manage budgets, track expenses and ensure accurate financial reporting
• Maintain accurate and up-to-date records of all operations activities
• Analyze data to identify trends and make recommendations for improving operational efficiency
• Develop and maintain relationships with key stakeholders, vendors and customers

QUALIFICATION

• Strong analytical and critical thinking skills
• Excellent communication and interpersonal skills
• Ability to manage multiple projects simultaneously
• Leadership and team management experience
• Financial acumen and budgeting experience
• Understanding of regulatory compliance requirements
• Bachelor’s degree in business administration, operations management or a related fields
• 2+ years of experience in a similar role, with proven success in managing operations
• Strong leadership skills with the ability to lead and motivate a team
• HND or higher

Location: Accra