Onboarding Officer – GFX Brokers

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Job Description

GFX Brokers is a dynamic and innovative financial services organization committed to delivering exceptional brokerage, trading, and investment solutions across Africa. As we continue to grow and expand our operations, we are seeking talented, driven, and passionate professionals to join our team and contribute to our mission of transforming the African capital markets landscape.

If you are looking for an exciting opportunity to build your career in a fast-paced and professional environment, we invite you to explore the following positions:

Role Summary

The Onboarding Officer will be responsible for managing the end-to-end client onboarding process, ensuring all client documentation and compliance requirements are completed accurately and efficiently. The role requires exceptional attention to detail and a strong understanding of customer due diligence and regulatory requirements.

Key Responsibilities

  • Coordinate and manage the client onboarding process from initiation to activation.
  • Verify customer documentation and ensure compliance with regulatory requirements.
  • Conduct Know Your Customer (KYC) and Anti-Money Laundering (AML) checks.
  • Liaise with prospective clients to obtain required information and documentation.
  • Maintain accurate onboarding records and client databases.
  • Collaborate with compliance, operations, and customer service teams to ensure smooth onboarding.
  • Resolve onboarding-related queries and issues promptly.
  • Monitor onboarding performance and recommend process improvements.

Requirements

  • Bachelor’s Degree in Business Administration, Banking & Finance, Economics, Law, or a related field.
  • Minimum of 2 years’ experience in client onboarding, compliance, customer service, or financial services operations.
  • Strong understanding of KYC, AML, and regulatory compliance requirements.
  • Excellent communication, organizational, and customer relationship skills.
  • High attention to detail and accuracy.

HOW TO APPLY

Interested and qualified candidates should submit their Curriculum Vitae (CV) to: careers@gfxbrokers.com

Application Deadline:: 31st July 2026

Only shortlisted candidates will be contacted.

Equal Opportunity Statement

GFX Brokers is an equal opportunity employer committed to creating a diverse and inclusive workplace. We encourage qualified professionals from all backgrounds to apply and become part of our growing team.