Office Assistant – BRAC International

Administration & Office Support
Accra
February 5, 2026
Full Time
Urgent
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Job Description

Company Profile

BRAC International (BI) is a leading non-profit organization dedicated to empowering people and communities facing poverty, illiteracy, disease, and social injustice. Our vision is to create a world free from exploitation and discrimination, where everyone has the opportunity to realise their full potential. We design proven, scalable solutions that equip people with the confidence and support needed to improve their lives.

Founded in Bangladesh in 1972, BRAC has grown over the past five decades into one of the world’s largest non-governmental organizations, reaching more than 100 million people globally. BRAC began its international operations in Afghanistan in 2002 and currently operates in 16 countries across Asia and Africa. Born and led in the Global South, BRAC International brings deep local insight, evidence-based solutions, and a commitment to continuous learning.

Our Core Values

  • Integrity: We act with honesty and transparency
  • Innovation: We continuously improve to increase our impact
  • Inclusiveness: We ensure access for those who need it most
  • Effectiveness: We strive for meaningful and sustainable outcomes

Job Title: Office Assistant (PA)

Department/Programme: Mastercard Foundation Accelerating Impact for Young Women (AIM) in Partnership with BRAC
Reporting To: Senior Operations Officer
Location: Accra, Ghana
Employment Type: Full-time

Background and Purpose

BRAC International is implementing the Mastercard Foundation Accelerating Impact for Young Women (AIM) Programme, a nine-year initiative (2021–2030) aimed at equipping 2 million adolescent girls and young women (AGYW) with entrepreneurship, employability, and life skills. The programme operates in seven African countries: Sierra Leone, Liberia, Uganda, Tanzania, Rwanda, Ghana, and Kenya.

Based on age, needs, and circumstances, beneficiaries are supported through either an education pathway or a livelihood pathway.

The Office Assistant (PA) will provide effective, efficient, and responsive administrative support to ensure smooth day-to-day operations of the country office.

Key Responsibilities

Office Assistance & Administrative Support

  • Facilitate effective communication with internal departments and external stakeholders
  • Receive, record, and distribute incoming and outgoing documents
  • Provide administrative support such as photocopying, filing, scanning, and support for bidding processes
  • Support travel and logistics arrangements for staff and visitors
  • Manage reception duties, including welcoming visitors and coordinating appointments
  • Maintain professionalism, courtesy, and respect in interactions with staff, visitors, and partners
  • Promote a positive and collaborative office environment
  • Ensure office equipment and materials are properly maintained in collaboration with the supervisor
  • Coordinate with cleaning service providers to maintain a clean and hygienic office environment
  • Perform any other duties as assigned by the supervisor

Safeguarding Responsibilities

  • Ensure the safety and well-being of team members by preventing harm, abuse, neglect, harassment, and exploitation
  • Promote and uphold BRAC’s safeguarding policies and standards
  • Act as a resource for safeguarding guidance and implementation
  • Follow safeguarding reporting procedures and encourage others to report any incidents

Working Relationships

Internal

Country Director, Programme Managers, Safeguarding Team, IT, HR, Accounts & Finance

External

Visitors, service providers, partners, and other NGO representatives

Required Qualifications & Experience

Education

  • Minimum of a Diploma in Business Administration or a related field

Experience

  • At least 2 years’ experience working in an office or administrative role

Skills & Competencies

  • Strong interpersonal and communication skills
  • Ability to work collaboratively in a team environment
  • High level of motivation, adaptability, and willingness to learn
  • Good organizational and time management skills
  • Basic computer proficiency, including Microsoft Office Suite
  • Ability to remain calm and flexible under pressure
  • Cultural sensitivity and awareness

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