Internal Control & Compliance Officer – emPLE Life Insurance

Job Description

Company: emPLE Life Insurance
Employment Type: Full-Time
Location: Accra, Ghana

ABOUT THE ROLE

emPLE Life Insurance is seeking a highly analytical, detail-oriented and proactive Internal Control & Compliance Officer to join our team.

The successful candidate will play an important role in strengthening the organisation’s internal control environment, regulatory compliance and corporate governance practices. The role will support the identification and mitigation of operational and compliance risks while ensuring that business processes are aligned with applicable regulatory requirements, internal policies and established control standards.

We are looking for a compliance professional with practical experience in the financial services industry, particularly in conducting internal control reviews, compliance assessments and audits.

KEY RESPONSIBILITIES

1. Internal Controls

• Support the development, implementation and continuous improvement of internal control policies, procedures and frameworks.
• Conduct periodic reviews of business processes and internal controls to identify weaknesses, gaps and potential risks.
• Assess the effectiveness of existing controls and recommend practical improvements.
• Monitor the implementation of agreed corrective actions and follow up on outstanding control issues.
• Support the development and maintenance of internal control documentation, including process maps, risk registers and control matrices.
• Identify potential operational, financial and compliance risks and recommend appropriate mitigation measures.
• Assist management in strengthening processes that promote accountability, efficiency and protection of company assets.

2. Compliance Monitoring

• Monitor the organisation’s compliance with applicable laws, regulations, regulatory directives and internal policies.
• Support periodic compliance reviews and assessments across business functions.
• Conduct compliance checks to identify potential breaches, control weaknesses and areas requiring corrective action.
• Maintain up-to-date knowledge of regulatory requirements relevant to the insurance and financial services industry.
• Assist in communicating new or amended regulatory requirements to relevant departments.
• Support the development and implementation of corrective action plans for identified compliance gaps.
• Follow up to ensure that agreed compliance actions are implemented within the required timelines.

3. Internal Control & Compliance Audits

• Participate in internal control and compliance audits across the organisation.
• Develop or support audit review plans, checklists and working papers.
• Review business processes, transactions and supporting documentation for compliance with approved policies and procedures.
• Document audit findings and provide recommendations for improvement.
• Prepare clear and accurate compliance and internal control reports for management.
• Track audit and review findings through to resolution.
• Collaborate with relevant departments to address recurring control and compliance issues.

4. Risk Management

• Assist in identifying, assessing and monitoring business and operational risks.
• Support the maintenance and periodic review of risk registers.
• Evaluate the effectiveness of existing risk controls.
• Highlight emerging risks and recommend appropriate mitigation measures.
• Work with business units to promote a proactive approach to risk management.
• Support the integration of risk and compliance considerations into business processes and decision-making.

5. Corporate Governance

• Support the implementation and monitoring of good corporate governance practices.
• Assist in ensuring that internal policies and procedures are consistently followed.
• Support the preparation of compliance reports and management updates.
• Maintain appropriate documentation relating to governance, compliance and internal control activities.
• Assist in monitoring compliance with delegated authorities, approval processes and other governance requirements.
• Promote a culture of accountability, transparency, integrity and ethical conduct across the organisation.

6. Regulatory Reporting & Documentation

• Support the preparation and maintenance of regulatory compliance documentation.
• Assist with regulatory submissions and responses to regulatory enquiries where required.
• Maintain accurate records of compliance reviews, audits, regulatory correspondence and corrective actions.
• Monitor regulatory developments and communicate relevant changes to management and affected business units.
• Ensure that compliance-related records are properly organised and readily available for review.

7. Advisory & Stakeholder Support

• Provide practical compliance and internal control guidance to employees and business units.
• Work collaboratively with Finance, Risk, Legal, Internal Audit, Operations, HR and other relevant functions.
• Promote awareness and understanding of internal controls and regulatory requirements.
• Assist in delivering compliance and internal control awareness sessions where required.
• Build effective working relationships with internal and external stakeholders.

KEY REQUIREMENTS

The ideal candidate should have:

• A Bachelor’s degree in Accounting, Finance, Business Administration, Risk Management, Compliance, Economics or a related field.
• 2–3 years of relevant experience in compliance, internal controls, risk management or audit, preferably within the financial services or insurance industry.
• Practical experience conducting internal control reviews, compliance assessments or audits.
• Good understanding of regulatory requirements applicable to financial services organisations.
• Strong knowledge of internal control principles, risk management and corporate governance.
• Excellent analytical, investigative and problem-solving skills.
• Strong report-writing and documentation skills.
• Excellent written and verbal communication skills.
• Strong attention to detail and accuracy.
• Good proficiency in Microsoft Office applications, particularly Word and Excel.
• Ability to work independently while collaborating effectively with different departments.
• High level of integrity, confidentiality and professional judgement.

DESIRABLE QUALIFICATIONS

Professional certification or training in any of the following areas will be an advantage:

• Internal Audit
• Risk Management
• Compliance
• Corporate Governance
• Accounting or Finance
• Insurance
• Fraud Risk Management

Relevant professional qualifications or membership of recognised professional bodies will also be an added advantage.

PERSONAL ATTRIBUTES

The successful candidate should be:

• Analytical: Able to examine processes, identify gaps and interpret information effectively.
• Detail-oriented: Able to detect inconsistencies, control weaknesses and compliance issues.
• Proactive: Able to identify potential risks before they become significant issues.
• Ethical: Demonstrates high standards of integrity and professional conduct.
• Independent: Comfortable managing assignments with minimal supervision.
• Collaborative: Able to work effectively with different departments and stakeholders.
• Solutions-oriented: Focused not only on identifying problems but also on recommending practical improvements.
• Organised: Able to manage multiple reviews, deadlines and compliance requirements effectively.

WHY JOIN EMPLE LIFE INSURANCE?

This is an opportunity to contribute to the strengthening of the organisation’s internal control, risk management, compliance and governance environment while gaining valuable exposure to the operations of a growing life insurance business.

The successful candidate will work closely with different functions and contribute directly to improving processes, managing risks and promoting a strong culture of compliance and accountability.

HOW TO APPLY

Interested and qualified candidates should submit their updated CV to HumanCapital@emplegh.com

Please indicate “Internal Control & Compliance Officer” as the subject of your email.

Application Deadline: Not specified.

Only shortlisted candidates will be contacted.