Facility Manager – Fides Group

Job Description

About the Opportunity

Fides Group is seeking a competent, proactive, and results-oriented Facility Manager to oversee the effective management and maintenance of its facilities and properties. The successful candidate will be responsible for coordinating facility operations, supervising service providers, maintaining safety and compliance standards, and ensuring that facilities remain functional, safe, and fit for purpose.

This role presents an exciting opportunity for an experienced facility management professional with strong leadership, organisational, and problem-solving skills to contribute to operational efficiency and service excellence across the organisation’s properties.

We are looking for a professional who can coordinate resources effectively, respond to facility-related challenges, maintain high service standards, and build productive relationships with tenants, service providers, and other stakeholders.

Key Responsibilities

1. Facility Operations and Maintenance

• Oversee the day-to-day operations of assigned facilities and properties to ensure smooth and efficient service delivery.
• Coordinate routine inspections, preventive maintenance, and corrective maintenance activities.
• Identify facility defects, operational challenges, and maintenance needs, ensuring timely resolution.
• Monitor the condition of buildings, equipment, utilities, and other facility assets.
• Ensure that facilities remain clean, safe, functional, and well maintained.

2. Service Provider and Contractor Management

• Coordinate the activities of external service providers, maintenance contractors, and other facility-related vendors.
• Monitor the quality, timeliness, and effectiveness of services delivered.
• Follow up on outstanding maintenance requests and ensure agreed service standards are met.
• Support the coordination of service contracts and monitor contractor performance.
• Maintain professional relationships with suppliers and service providers.

3. Health, Safety and Regulatory Compliance

• Support compliance with applicable health, safety, environmental, and facility management requirements.
• Conduct routine facility inspections to identify potential hazards and operational risks.
• Coordinate the implementation of appropriate corrective and preventive measures.
• Support emergency preparedness, incident reporting, and response procedures.
• Promote a safe and responsible working environment for occupants, visitors, and service personnel.

4. Budget and Resource Management

• Support the planning and monitoring of facility maintenance and operational expenditure.
• Monitor the use of facility resources and identify opportunities to improve cost efficiency.
• Assist in evaluating maintenance quotations and service provider proposals.
• Ensure that facility-related resources are used responsibly and efficiently.

5. Stakeholder and Occupant Relations

• Respond to facility-related enquiries, complaints, and service requests.
• Coordinate with tenants, occupants, management, and other stakeholders to address operational concerns.
• Maintain effective communication regarding maintenance schedules, facility disruptions, and service updates.
• Promote a customer-focused approach to facility management.

6. Reporting and Documentation

• Maintain accurate records of maintenance activities, inspections, incidents, and service requests.
• Prepare reports on facility performance, maintenance requirements, and outstanding operational issues.
• Monitor recurring facility problems and recommend practical improvement measures.
• Maintain appropriate documentation relating to facility operations and service providers.

Required Qualifications and Experience

Interested candidates should ideally possess:

• A Bachelor’s degree, HND, or relevant professional qualification in Facilities Management, Estate Management, Property Management, Building Technology, Engineering, or a related discipline.
• Relevant experience in facility management, property operations, building maintenance, or a similar role.
• Practical experience coordinating contractors, service providers, and maintenance activities.
• A sound understanding of facility operations, maintenance planning, and workplace safety requirements.

Required Skills and Competencies

The ideal candidate should demonstrate:

• Strong leadership, organisational, and coordination skills.
• Excellent communication and stakeholder management abilities.
• Good problem-solving and decision-making skills.
• Strong attention to detail and a proactive approach to maintenance.
• The ability to manage competing priorities and resolve operational challenges.
• Cost-consciousness and effective resource management.
• A commitment to safety, compliance, and service excellence.
• Good reporting, documentation, and administrative skills.

How to Apply

Qualified and interested candidates should submit their CV and Cover Letter to the email address below:

Email: careers@fidesgroupgh.com

Applicants should ensure that their applications clearly demonstrate their relevant facility management experience, technical capabilities, and suitability for the position.

Join Fides Group and contribute to the effective management of facilities, improved operational performance, and the delivery of excellent property services.