Engagement Associate – Perbi Cubs

Job Description

ABOUT US

Perbi Cubs is on a mission to create a culture of reading across Africa, leading to a continent of successful families. We design and deliver engaging literacy programs and digital reading experiences for children, working closely with schools, communities, parents, and partners.

We value people and are committed to integrity and excellence. We thrive on innovation and creativity, and we foster a flexible, collaborative, and purpose-driven working environment where learning and impact are central to everything we do.

YOUR ROLE

The Engagement Associate is responsible for supporting the design, coordination, implementation, and continuous improvement of Perbi Cubs’ programs. The role plays a central part in ensuring programs are delivered effectively, progress is tracked, teams are supported, and learning is consistently applied to strengthen impact.

Success in this role is closely tied to the quality of on-the-ground program execution and to measurable improvements in Cubs’ reading engagement and comprehension.

The Engagement Associate is expected to exercise sound judgment and initiative, and to engage in hands-on, on-site implementation where required, ensuring that program strategies are grounded in practical realities and can be effectively executed in the field.

Given Perbi Cubs’ mission, the Engagement Associate is expected to be well-read and personally committed to reading and continuous learning.

RESPONSIBILITIES

Program Design and Coordination (10%)

• Support and contribute meaningfully to the design, planning, and refinement of Perbi Cubs’ literacy programs and related initiatives.
• Translate program objectives into clear, actionable implementation plans and activities.
• Coordinate program timelines, resources, and deliverables to support effective execution across teams.

Program Implementation and Execution (30%)

• Coordinate and oversee day-to-day program implementation to ensure activities are delivered on time and to standard.
• Provide hands-on, on-site implementation support to ensure program plans are practical, responsive, and executable in real-world settings.
• Exercise sound judgment in adapting implementation approaches in response to field conditions, within agreed program frameworks.
• Support or directly deliver program activities when operational needs require it.
• Coordinate on-the-ground logistics during program activities, events, and pilots.

Reading Outcomes and Engagement (35%)

• Ensure accurate verification, tracking, and improvement of Cubs’ reading levels.
• Support sustained engagement and participation in reading activities across programs.
• Identify early signs of disengagement or comprehension gaps and take corrective action.
• Work with Engagement Officers and relevant teams to drive consistent reading adoption and comprehension outcomes.

Monitoring, Evaluation and Reporting (10%)

• Monitor program activities, team progress, and implementation timelines.
• Track and review key program indicators such as participation, engagement, adoption, and reading outcomes.
• Review field reports and program data for accuracy, completeness, and quality.
• Prepare timely, accurate, and useful internal and external program reports.

Team Support, Coordination & Feedback (10%)

• Provide consistent day-to-day coordination and guidance to Engagement Officers and other program staff.
• Offer regular feedback to support performance, accountability, and learning.
• Support onboarding, coaching, and capacity-building activities for program teams.
• Model strong execution standards and professionalism in day-to-day program delivery.
• Foster collaboration between internal teams during program rollout and execution.

Program Learning and Continuous Improvement (5%)

• Participate actively in program reviews, reflection sessions, and learning activities.
• Analyze data, feedback, and field insights to identify trends, gaps, and opportunities.
• Propose and support the implementation of practical, evidence-based program enhancements.

Living the Brand – 7 Ps (100%)

• Consistently uphold and demonstrate Perbi Cubs’ 7 Ps brand values in all work and interactions: People, Integrity, Excellence, Flexibility and Fun, Innovation and Creativity, Success, Grace and Glory
• Represent Perbi Cubs positively with internal teams, Cubs, parents, schools, partners, and the wider community.
• Demonstrate professionalism, ethical conduct, accountability, and a collaborative, change-oriented mindset.

QUALIFICATIONS AND COMPETENCIES

• Bachelor’s degree in a related field.
• A minimum of four (4) years’ progressive professional experience.
• Experience working with field teams, schools, or community-based programs is an advantage.
• Strong organizational and coordination skills
• Ability to manage multiple priorities and follow through effectively
• Strong written and verbal communication skills
• Comfort with data tracking, reporting, and basic analysis
• Sound judgment and problem-solving ability
• Attention to detail and strong execution discipline
• Ability to work independently and collaboratively in a fast-paced environment
• Strong belief in the power of reading, education, and child development
• Proficiency with Microsoft Office Suite, Google Workspace, and related tools
• Well-read, with a strong personal interest in reading, and a demonstrated willingness to read widely and continuously.

WHAT SUCCESS LOOKS LIKE IN THIS ROLE

Success in this role is demonstrated by the effective and consistent implementation of Perbi Cubs’ programs on the ground, with activities delivered smoothly and to standard.

Teams are well-supported, coordinated, and informed, enabling high-quality execution across program activities.

A core measure of success is ensuring that at least 95% of engaged or subscribed Cubs are actively reading, where reading is defined as Cubs independently reading assigned materials and successfully passing age-appropriate comprehension assessments.

The Engagement Associate ensures that Cubs’ reading levels are accurately verified, consistently tracked, and measurably improved over time through sustained program engagement.

Success is further reflected in the timely availability of accurate and useful program data and reports, the early identification and proactive resolution of operational challenges, and the consistent application of learning and innovation to improve program quality, adaptability, and overall impact.