Automation QA Engineer – RightCom

Engineering & Technical, Information Technology (IT)
Accra
July 7, 2026
Full Time
Urgent
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Job Description

About the position

For over a decade, RightCom has been revolutionizing customer experience in Africa. By creating innovative experiences that make the customer journey seamless, personalized, simple, and exceptional, RightCom enables businesses in approximately 30 markets to join and thrive in the experience economy.

Our CX platform – RightCom XP – enables businesses to anticipate customer needs and identify upselling and cross-selling opportunities, regardless of the point of contact (mobile app, website, point of sale, contact center, and agent network), while RightCom OS offers next-generation managed services.

Our convictions form the foundation of how we conduct our business every day. We live each day guided by our core values: creativity, trust, and customer success. Together, these values ​​ensure that we work as one global team, placing our customers at the heart of everything we do – and they drive us to take care of ourselves, each other, and our communities.

We are committed to an innovation program aimed at transforming human and technological skills across the organization to enable a digitally driven offering for every product and service. Our ambition is to establish data points and digital solutions that allow us to attract, retain, and grow our customer base, secure our existing revenue streams, and innovate where we identify a competitive advantage.

At RightCom, the QA Automation Engineer’s main mission will be to design and execute automated tests to guarantee the quality, reliability, and performance of applications. They will participate in identifying and correcting anomalies in collaboration with the technical teams. They will contribute to the continuous improvement of quality processes and the integration of tests into deployment pipelines. They will also be responsible for maintaining test automation tools and frameworks.

Responsibilities 

  • Develop, maintain, and run automated test scripts using Playwright.
  • Collaborate with developers and QA teams to understand application requirements.
  • Identify, document and track software defects.
  • Develop test plans and test cases.
  • Ensure the implementation of best practices in test automation and continuous integration.
  • Conduct code reviews and provide feedback to team members.
  • Participate in sprint planning and agile development processes.

Qualifications

  • Education: Bachelor’s degree in computer science, engineering, or a related field.
  • Experiences:
    • 7+ years of experience in software test automation;
    • Proven experience with Playwright or similar web testing frameworks;
    • Strong understanding of the software development lifecycle (SDLC) and agile methodologies;
    • Excellent problem-solving and analytical skills;
    • Attention to detail and a commitment to quality;
    • Strong communication and teamwork skills.
  • SKILLS :
    • Playwright
    • JavaScript
    • TypeScript
    • Automated test
    • Manual test
    • Mobile application test
    • Continuous Integration (CI)
    • Version control (Git)
    • Agile methodologies

What we offer

  • A strategic position at the heart of the operations of a pan-African company.
  • A dynamic, international and structured environment.
  • Opportunities for career advancement into high-impact roles.
  • Attractive remuneration and benefits depending on the profile.

Are you organized, efficiency-oriented, and eager to lead key operations in a rapidly growing pan-African tech company? Join RightCom as an Automation QA Engineer!

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