IT Manager – Belfast Africa

Job Description

About The Role

We are looking for an IT Manager to manage all technology systems across our hotel / hospitality facility and ensure seamless guest and staff experience.

Key Responsibilities

– Manage hotel systems: PMS, POS, booking engines, and payment systems

– Oversee Wi-Fi, CCTV, PBX / telephone, and access control systems

– Manage networks, servers, and data security

– Lead IT support for front office, F&B, housekeeping, and accounts

– Ensure system uptime for check-in, check-out, and billing

– Manage IT vendors, budgets, and procurement

– Train staff on hotel software and IT best practices

 Job Requirements

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– Education: Bachelor’s degree in IT, Computer Science or related field

– Experience: Minimum of 3-5 years in IT, with at least

2 years in hospitality / hotel environment

– Technical Skills: Network administration, Prology, Cloud PMS, POS systems, cybersecurity, and CCTV systems

– Guest Focus: Ability to resolve guest IT issues quickly and professionally

– Leadership: Experience leading an IT / Support team

– Availability: Willing to work shifts, weekends and be on-call for emergencies

– Certifications will be an added advantage

How To Apply

Applicants should send their CV’s and Cover Letters to hr@kwarleyzresidence.com