Executive Assistant – Prosupport Service Limited

Job Description

Role Overview

The Executive Assistant serves as a trusted partner to the Director, providing high-level administrative, strategic, and operational support. This role goes beyond basic administrative tasks — it requires strong judgment, discretion, and the ability to anticipate needs, manage priorities, and ensure the Director’s office runs efficiently.

You will act as a central coordination point between the Director and internal/external stakeholders, ensuring smooth communication, timely execution of tasks, and alignment with business goals.

Key Responsibilities (Expanded)

1. Executive Support & Calendar Management

• Manage the Director’s daily schedule, including meetings, appointments, and travel arrangements.
• Prioritize and coordinate appointments to maximize productivity and time efficiency.
• Prepare agendas, briefing notes, and relevant documents ahead of meetings.
• Track action items and follow up to ensure timely completion.

2. Communication & Stakeholder Management

• Serve as the first point of contact on behalf of the Director.
• Draft, review, and respond to emails, reports, and official correspondence.
• Liaise with internal teams, clients, partners, and regulatory bodies professionally.
• Handle sensitive or confidential communication with discretion.

3. Administrative & Operational Coordination

• Organize meetings, board sessions, and executive events (including logistics and documentation).
• Maintain accurate records, files, and documentation systems.
• Support internal coordination across departments to ensure alignment on key projects.
• Assist in tracking project timelines and deliverables.

4. Strategic & Analytical Support

• Conduct research and compile reports to support decision-making.
• Prepare presentations, dashboards, and summaries for leadership review.
• Monitor key business updates and highlight critical issues to the Director.
• Assist in implementing strategic initiatives and special projects.

5. Confidentiality & Compliance

• Handle highly sensitive company information with professionalism and strict confidentiality.
• Ensure all documentation and processes comply with company policies and industry regulations (especially important in a pharmaceutical environment).

6. Problem-Solving & Decision Support

• Anticipate challenges and proactively provide solutions.
• Support the Director in making informed decisions by organizing relevant data and insights.
• Manage urgent issues efficiently, especially in high-pressure situations.

What Success Looks Like in This Role

• The Director’s schedule runs seamlessly with no missed priorities.
• Communication is clear, timely, and professional across all stakeholders.
• Tasks and projects are completed efficiently with minimal supervision.
• Confidential information is handled securely at all times.
• The Executive Assistant becomes a reliable, proactive partner to leadership.

Ideal Candidate Profile (Enhanced)

• Highly organized with strong attention to detail
• Proactive, resourceful, and able to anticipate needs
• Strong interpersonal skills and emotional intelligence
• Tech-savvy (comfortable with Microsoft Office and digital tools)
• Able to multitask and remain calm under pressure
• Professional, discreet, and trustworthy

Send your CV and Cover Letter to:

nelly@rpshr.com