Operations & Administrative Support (100% Remote)

Job Description

About the Role

The Remote Raven is a highly organized and proactive virtual assistant responsible for owning and managing day-to-day operational tasks that support the business. This role ensures that patient communication, scheduling, operational workflows, and internal systems run smoothly across multiple platforms. The ideal person for this role is a self-starter who thrives in a fast-paced virtual environment and takes genuine pride in keeping things running seamlessly behind the scenes.

Ideal Candidate

•     Extremely organized and detail-oriented with a strong sense of ownership

•     Tech-savvy and comfortable learning new platforms quickly

•     Proactive and solution-focused — anticipates needs before they become problems

•     Strong communicator, both written and verbal

•     Comfortable managing multiple projects and priorities simultaneously

•     Able to take initiative and work independently with minimal direction

•     Experienced in virtual assistant, operations, or administrative roles

Key Responsibilities

Operational Ownership

•     Own and manage daily operational tasks for the company

•     Manage the company inbox, including email and text communications

•     Monitor communications and ensure timely follow-up with patients and team members

•     Support operational workflows and ensure systems are organized and functioning efficiently