Customer & Tech Support – Nekazi

Customer Service & Call Center, Information Technology (IT)
Accra
March 11, 2026
Full Time
Urgent
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Job Description

As we continue to grow, we’re looking for talented professionals in Ghana to join our team across several roles. If you’re passionate about digital work, collaboration, and building impactful solutions, we’d love to hear from you

POSITION

Customer & Tech Support

QUALIFICATIONS

  1. Experience in customer service or IT support
  2. Familiar with Zendesk, Freshdesk, HubSpot
  3. Strong communication & problem-solving skills
  4. Basic technical troubleshooting knowledge

KEY REPONSIBILITIES

  1. Respond to customer queries via chat, phone, or email
  2. Log & track support tickets; escalate when needed
  3. Resolve common tech issues professionally
  4. Collect customer feedback & report insights
  5. Support product/service onboarding & FAQS

APPLY NOW

Send your CV to careers@nekazi.com with the role you’re applying for clearly written in the email subject line.

Customer & Tech Support (CTS1)

Applications without the correct subject format may be harder for our team to review.

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