Pharmacy Manager – Wellgiant Pharmaceuticals

Job Description

Wellgiant Pharmaceuticals is seeking a dynamic, experienced, and results-driven Pharmacy Manager to lead its pharmacy operations and team while driving excellence in pharmaceutical care, customer service, inventory management, and overall business performance.

The successful candidate will provide professional and operational leadership to the pharmacy team, ensuring that customers receive high-quality pharmaceutical services while maintaining appropriate standards for medication handling, stock management, and pharmacy operations.

We are looking for a licensed pharmacist with strong leadership capabilities, sound retail/community pharmacy experience, and a passion for delivering excellent customer service.

Key Responsibilities

1. Pharmacy Operations & Professional Practice

• Provide professional leadership and oversight of day-to-day pharmacy operations.
• Ensure the pharmacy operates efficiently and maintains high standards of pharmaceutical care.
• Dispense and supervise the dispensing of medicines in accordance with professional standards and applicable requirements.
• Ensure appropriate handling, storage, and management of pharmaceutical products.
• Promote safe and responsible medication practices across the pharmacy.

2. Team Leadership & Management

• Lead, supervise, motivate, and support pharmacy team members to achieve operational and service objectives.
• Allocate duties and responsibilities effectively and monitor staff performance.
• Identify team training and development needs and support continuous professional development.
• Foster a collaborative, professional, and customer-focused working environment.

3. Inventory & Stock Management

• Oversee the procurement, receipt, storage, monitoring, and distribution of pharmaceutical products.
• Maintain appropriate stock levels and minimise stock-outs, overstocking, expiry, and product losses.
• Monitor inventory records and ensure regular stock reconciliation.
• Identify slow-moving, fast-moving, near-expiry, and expired products and take appropriate action.
• Ensure proper stock rotation and effective inventory control procedures.

4. Customer Service

• Ensure customers receive professional, responsive, and courteous service.
• Address customer concerns and resolve service-related issues effectively.
• Build strong relationships with customers and promote customer retention and satisfaction.
• Ensure the pharmacy team maintains high standards of professionalism and confidentiality.

5. Compliance & Quality Assurance

• Ensure pharmacy operations comply with applicable professional, regulatory, and organisational requirements.
• Maintain appropriate records and documentation relating to pharmacy operations.
• Promote adherence to established procedures for pharmaceutical handling and customer care.
• Support quality improvement initiatives aimed at strengthening pharmacy operations and service delivery.

Qualifications & Experience

Interested candidates should possess the following:

• A Bachelor’s degree in Pharmacy or an equivalent recognised pharmacy qualification.
• Must be a licensed pharmacist with a valid Pharmacy Council Ghana (PC Ghana) licence.
• Minimum of 3–5 years’ relevant experience in retail/community pharmacy.
• Demonstrated experience in pharmacy operations, inventory management, and team supervision.
• Strong understanding of customer service and pharmaceutical retail operations.

Required Skills & Competencies

The ideal candidate should demonstrate:

• Strong leadership and team management skills.
• Excellent inventory and stock management capabilities.
• Strong customer service orientation.
• Excellent communication and interpersonal skills.
• Good organisational and time-management abilities.
• Strong attention to detail and accuracy.
• Ability to solve problems and make sound operational decisions.
• High levels of professionalism, integrity, and accountability.
• Ability to work effectively in a fast-paced pharmacy environment.
• Strong commitment to quality pharmaceutical care and customer satisfaction.

Ideal Candidate

The ideal candidate will be a proactive and commercially aware pharmacy professional who combines strong technical knowledge with excellent leadership and customer service skills. The successful candidate should be capable of taking ownership of pharmacy operations, developing a high-performing team, managing inventory effectively, and ensuring an exceptional customer experience.

How to Apply

Interested and qualified candidates should submit their updated CV to recruitment@wellgiantpharma.com

Application Deadline: 30th November 2026