IT Officer – Kavod Consult

Information Technology (IT)
Accra
October 30, 2026
Full Time
Urgent

Job Overview

  • Date Posted
    October 30, 2026
  • Location
    Accra
  • Expiration date
    October 9, 2026
  • Experience
    3 Year
  • Qualification
    Bachelor Degree

Job Description

Location: East Legon, Accra
Work Arrangement: Hybrid/Remote (Largely virtual, with one office day per week)
Working Days: Tuesday to Sunday (including weekend afternoons to support classes)
Application Deadline: Thursday, 5th November 2026

About the Role

Kavod Consult is recruiting on behalf of a reputable leadership training organisation seeking a technically competent, organised, and dependable IT Officer to join its team.

The successful candidate will be responsible for providing technical support, managing digital learning platforms, supporting AI research activities, and ensuring the smooth operation of the organisation’s technology infrastructure and information systems.

The role requires a proactive and resourceful individual who can work independently in a largely virtual environment while providing reliable technical assistance to staff, facilitators, and other stakeholders. The ideal candidate should be comfortable managing digital platforms, troubleshooting technical issues, and supporting both virtual and in-person training sessions.

Key Responsibilities

1. IT Support and Technical Troubleshooting

  • Provide day-to-day IT support to employees, facilitators, and other users.
  • Identify, diagnose, and resolve basic hardware, software, network, and system-related issues.
  • Troubleshoot technical challenges affecting virtual meetings, online classes, and digital operations.
  • Provide timely technical assistance to ensure minimal disruption to organisational activities.

2. Digital Platforms and Systems Management

  • Manage, maintain, and provide technical support for the organisation’s digital platforms, including Moodle.
  • Ensure the effective operation and accessibility of online learning and training management systems.
  • Assist users with platform navigation, account access, and other technical challenges.
  • Monitor the performance and functionality of digital tools and recommend improvements where necessary.

3. AI Research and Technology Integration

  • Support AI research activities and the effective use of artificial intelligence tools.
  • Assist in identifying and integrating relevant AI tools and digital solutions to improve organisational efficiency.
  • Research emerging technologies and recommend practical applications to support the organisation’s operational and learning objectives.

4. Digital Resources and Information Management

  • Manage and maintain digital resources, systems, software, and information assets.
  • Ensure proper organisation, accessibility, and security of digital information.
  • Support the effective use of technology resources across the organisation.

5. Virtual and In-Person Training Support

  • Provide technical support during virtual and physical training sessions, workshops, and other organisational programmes.
  • Ensure that relevant digital platforms and technology tools are properly configured and functional before training sessions.
  • Troubleshoot technical challenges during live sessions to ensure smooth programme delivery.

6. General IT and Administrative Support

  • Work independently while providing reliable technical support to team members.
  • Identify opportunities to improve IT processes and technology utilisation.
  • Perform other related IT, technology, and information management duties as assigned.

Qualifications and Requirements

  • A Bachelor’s degree in Information Technology, Computer Science, Information Systems, or a related field.
  • Strong knowledge of IT systems, digital platforms, and practical technical support.
  • Demonstrated ability to troubleshoot basic technical issues and manage digital platforms.
  • Familiarity with Moodle or other Learning Management Systems (LMS) will be an advantage.
  • Knowledge of AI research tools, digital technologies, and emerging technology solutions.
  • Good understanding of information management and digital resource administration.

Required Skills and Competencies

  • Excellent organisational, communication, and problem-solving skills.
  • Strong analytical and technical troubleshooting abilities.
  • Ability to work independently with minimal supervision.
  • Excellent attention to detail and a high level of reliability.
  • Ability to manage multiple tasks and meet deadlines.
  • Strong interpersonal skills and the ability to support different users.
  • Willingness and flexibility to work on weekends when required.

Ideal Candidate Profile

The ideal candidate must be dependable, detail-oriented, professional, and comfortable working in a virtual environment. He or she should demonstrate initiative, adaptability, and a genuine interest in technology, digital innovation, and continuous improvement.

Application Procedure

Interested and qualified candidates should submit their updated CV to:

Email: recruitment.kavod@gmail.com

Email Subject: Application – IT Officer

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