Manager – Customer Services – Westel Innvovations

Customer Service & Call Center
Accra
September 18, 2026
Full Time
Urgent

Job Overview

  • Date Posted
    September 18, 2026
  • Location
    Accra
  • Expiration date
    October 31, 2026
  • Experience
    3 Year
  • Qualification
    Bachelor Degree

Job Description

About the Role

Westel Innovations Limited is seeking a customer-focused professional to lead its Customer Services function and enhance customer satisfaction.

Key Responsibilities

  • Ensure high levels of customer satisfaction.
  • Respond to customer queries and concerns.
  • Implement customer service improvement initiatives.
  • Monitor service delivery standards and performance.

Qualifications

  • Bachelor’s degree in computer science, Software Engineering, or a related field.
  • Minimum of three (3) years’ experience in a similar role.
  • Prior experience with a software company will be an added advantage.

How to Apply

  • Interested candidates should send their applications to careers@westelinnovations.com no later than 15 November 2026.
  • Female candidates are especially encouraged to apply.

Equal Opportunity Statement

Westel Innovations Limited is an equal opportunity employer committed to creating an inclusive workplace. We welcome applications from suitably qualified candidates from diverse backgrounds. Female candidates are strongly encouraged to apply.

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