Front Desk Executive – Process & Plant Automation Ghana Ltd

Customer Service & Call Center
Spintex
July 29, 2026
Full Time
Urgent
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Job Description

ABOUT THE ROLE

The Front Desk Executive is responsible for greeting visitors and making them feel welcome and providing administrative and clerical assistance. S/He reports to the HR and Administration Manager.

FUNCTIONAL DUTIES AND RESPONSIBILITIES

1. Greet and receive visitors and phone calls

  • Answer all incoming calls and handle caller’s inquiries whenever possible
  • Re-direct calls as appropriate and take adequate messages when required
  • Greet, assist and/or direct all visitors
  • Ensure all telephone lines are working

2. Provide administrative support

  • Mail management and tracking; Sign for and distribute /FedEx/DHL/EMS and similarly delivered packages
  • Manage dispatch of goods and materials to customers and work sites
  • Assist in providing lunch for staff and trainees
  • Keep employee logging system and Ex-gratia / allowances book

3. Assist with debt collection and Invoice tracking

  • Record and dispatch outgoing invoices
  • Receive and record all incoming invoices
  • Make follow –ups on due invoices
  • Receive and process all incoming cheques
  • Dispatch outgoing cheques
  • Maintain invoice tracking and debt collection tool

4. Keeping the reception in impeccable condition always

  • Ensure cleaning is done well daily
  • Ensure that water is always available to all visitors
  • Keep and maintain seats for visitors
  • Keep a warm smile and personality for visitors

5. Schedule and Coordinate delivery of goods to clients and project sites

OHSE RESPONSIBILITIES

  • Knowledge of and adherence to all TAGG’s OHS&E procedures
  • Follow all safe work procedures, rules, and instructions
  • Risk Assessment
  • Hazard identification and reporting
  • Knowledge on the safe use of all tools and equipment as applicable

WHAT WE ARE LOOKING FOR

  • Diploma or Bachelor’s degree in Business Administration, Office Management, Human Resource Management, or a related field.
  • Work experience as a Front Desk Executive is an advantage
  • Knowledge of office administrative procedures and customer service
  • Ability to maintain a high level of confidentiality
  • Excellent interpersonal skills & warm personality
  • Excellent communication skills (written & verbal)
  • Computer skills including the ability to operate spreadsheet and word- processing programs
  • Possess cultural awareness and sensitivity
  • Demonstrate sound work ethics.

WHY JOIN US

You’ll be part of a forward-thinking team committed to customer satisfaction, innovation and excellence. We offer a collaborative environment where your administrative and training skills will make a tangible impact.

We also offer a competitive salary and benefits package.

APPLY NOW

  • Interested persons should please send their CV or Resume to jobs@automationghana.com
  • Deadline for receiving applications is 12th August 2026. Only shortlisted candidates will be contacted.

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