Front Desk Executive – Process & Plant Automation Ghana Ltd

Job Description

ABOUT THE ROLE

The Front Desk Executive is responsible for greeting visitors and making them feel welcome and providing administrative and clerical assistance. S/He reports to the HR and Administration Manager.

FUNCTIONAL DUTIES AND RESPONSIBILITIES

1. Greet and receive visitors and phone calls

• Answer all incoming calls and handle caller’s inquiries whenever possible
• Re-direct calls as appropriate and take adequate messages when required
• Greet, assist and/or direct all visitors
• Ensure all telephone lines are working

2. Provide administrative support

• Mail management and tracking; Sign for and distribute /FedEx/DHL/EMS and similarly delivered packages
• Manage dispatch of goods and materials to customers and work sites
• Assist in providing lunch for staff and trainees
• Keep employee logging system and Ex-gratia / allowances book

3. Assist with debt collection and Invoice tracking

• Record and dispatch outgoing invoices
• Receive and record all incoming invoices
• Make follow –ups on due invoices
• Receive and process all incoming cheques
• Dispatch outgoing cheques
• Maintain invoice tracking and debt collection tool

4. Keeping the reception in impeccable condition always

• Ensure cleaning is done well daily
• Ensure that water is always available to all visitors
• Keep and maintain seats for visitors
• Keep a warm smile and personality for visitors

5. Schedule and Coordinate delivery of goods to clients and project sites

OHSE RESPONSIBILITIES

• Knowledge of and adherence to all TAGG’s OHS&E procedures
• Follow all safe work procedures, rules, and instructions
• Risk Assessment
• Hazard identification and reporting
• Knowledge on the safe use of all tools and equipment as applicable

WHAT WE ARE LOOKING FOR

• Diploma or Bachelor’s degree in Business Administration, Office Management, Human Resource Management, or a related field.
• Work experience as a Front Desk Executive is an advantage
• Knowledge of office administrative procedures and customer service
• Ability to maintain a high level of confidentiality
• Excellent interpersonal skills & warm personality
• Excellent communication skills (written & verbal)
• Computer skills including the ability to operate spreadsheet and word- processing programs
• Possess cultural awareness and sensitivity
• Demonstrate sound work ethics.

WHY JOIN US

You’ll be part of a forward-thinking team committed to customer satisfaction, innovation and excellence. We offer a collaborative environment where your administrative and training skills will make a tangible impact.

We also offer a competitive salary and benefits package.

APPLY NOW

• Interested persons should please send their CV or Resume to jobs@automationghana.com
• Deadline for receiving applications is 12th August 2026. Only shortlisted candidates will be contacted.