Personal Assistant to Chief Risk & Compliance Officer – MTN Ghana

Job Description

Division: Risk & Compliance
Department: Risk & Compliance
Location: Accra
Position: Personal Assistant
Level: L2
Reports to: Chief Risk & Compliance Officer (CRCO)

Mission/ Core purpose of the Job:

•The Personal Assistant provides high?level administrative, strategic, and operational support to the Chief Risk & Compliance Officer.
•The role ensures the efficient management of the CRCO’s office by coordinating executive communications, managing schedules, supporting governance processes, handling confidential information, and facilitating effective collaboration across Enterprise Risk, Compliance, Ethics, Security Risk  Management, and other cross?functional teams.

Tasks

•Manage the CRCO’s calendar, appointments, meetings, and travel arrangements.
•Prioritize meeting requests and ensure optimal use of the CRCO’s time.
•Prepare daily briefs, meeting packs, and executive summaries for the CRCO.
•Coordinate correspondence, including emails, memos, reports, and confidential communications.
•Support preparation and coordination of Board and subcommittee governance meeting deliverables and ExCo submissions engagements.
•Track deliverables and follow-up actions from governance committee or leadership meetings.
•Ensure compliance with internal governance standards for document handling, approvals, and reporting.
•Serve as the primary liaison between the CRCO’s office and internal/external stakeholders.
•Maintain strong professional relationships with executives, senior managers, and team members across the organization.
•Draft, proofread, and edit reports, presentations, and communication materials.
•Assist in preparing monthly, quarterly, and annual Risk & Compliance reports.
•Maintain accurate records, dashboards, and document repositories.
•Support preparation of risk registers, compliance updates, and incident reports when required.
•Monitor key departmental projects, milestones, and deadlines.
•Support implementation of annual risk and compliance plan and strategic initiatives.
•Assist with budgeting, procurement, and departmental expenditure tracking.
•Manage sensitive information with discretion and maintain strict confidentiality.
•Oversee office logistics, resource planning, and administrative coordination within the Risk & Compliance Division.
•Identify opportunities to enhance efficiency, streamline processes, and strengthen governance of the CRCO office.
•Ensure smooth running of the office environment related to CRCO needs.
•Prepare weekly, monthly, and quarterly reports required by the CRCO or stakeholders.

Context :

•Dynamic and highly competitive telecommunication & ICT industry
•Multi regulated environment
•Environmental, social and governance prioritized
•Localization a key objective for business and government
•Multinational environment – Risk & Compliance best practices
•Performance driven environment
•Diverse cultural environment
•Partnerships

At MTN, we are a purpose and value-led organization and believe that understanding the needs and aspirations of our people is key to creating experiences that delight you at work, daily. We are committed to fostering an environment where every member of our Y’ello Family is heard, understood, and empowered to live an inspired life. Our values keep us grounded and moving in the right direction. Most importantly, they keep us honest. It is not something we claim to be. It is in our DNA. As an organisation, we consider it our mission to create an exciting and rewarding place to work, where our people can be themselves, thrive in positivity and ignite their full potential. A workplace that boosts creativity and innovation, improves productivity, and ultimately drives meaningful results. A workplace that is built on relationships and achieving a purpose that is bigger than us. This is what we want you to experience with us!

Qualification Required & Experience

Education

•A First Degree in Social Science, Psychology, Management or a related field of study.

Experience

•3 years relevant experience as a PA to a C-Suite role

Knowledge Competencies:

•Advanced Microsoft Office skills (including Microsoft Power suits and Co-pilot)
•Advanced Communication & Correspondence Management
•Knowledge of Meeting & Event Coordination Tools
•Data & Information Management
•Travel & Logistics Management
•Executive Support Systems & related tools
•Presentation & Document Preparation
•Reporting and Business writing
•Stakeholder Management
•Project Management
•Knowledge of standard office practices and procedures
•Excellent typing and computer literate

Skills / physical competencies:

•Ability to manage own time and workload and juggle conflicting priorities.
•Professional approach with a can-do attitude
•Report and Analytical Skills
•Attention to detail.
•Proactive
•Good communication (Verbal & Written) skills.
•Good interpersonal skills
•Demonstrated ability to maintain confidentiality.
•A team player
•Customer focus
•Learning agility

Must live the MTN Values of

•Lead with Care, Collaborate with Agility, Serve with Respect, Can Do with Integrity, Act with Inclusion

Must exhibit the MTN Vital Behaviors of

•Complete Candor, Complete Accountability, Active Collaboration & Get it done.

General working conditions

•Anywhere/Anytime work/ Ability to manage self/Personal accountability.

Location: Accra

How To Apply For The  Job

Qualified Applicants should indicate Ref number MTN-R&CPA008-2026 as the email subject and ensure that CVs are saved in their names.

Qualified Applicants should send their Curriculum Vitae to:

MTNGhanaRecruitment@mtn.com

Values are the core of MTN’s Culture, our five values called “Live Y’ello” is the force that unites and inspires each of us to make an impact that matters in the world. Tell us: Which of our five Live Yello values resonates most with you and why? (Limit 250 words).

Closing Date: 25 July, 2026

Only shortlisted applicants will be contacted.