Receptionist – Tobinco Pharmaceuticals Limited

Job Description

Location: Accra, Ghana
Company: Tobinco Pharmaceuticals Limited
Position: Receptionist

About the Company

We are a reputable Pharmaceutical Marketing Company committed to delivering innovative healthcare marketing solutions and exceptional customer service. As part of our continued growth, we are looking for a professional, organized, and customer-focused Receptionist to join our team at our Accra Office.

If you possess excellent communication skills, enjoy interacting with people, and thrive in a professional office environment, we encourage you to apply.

Position Summary

The Receptionist serves as the first point of contact for clients, visitors, and business partners. The successful candidate will be responsible for creating a positive first impression by providing excellent front desk services while supporting the smooth day-to-day administrative operations of the office.

This role requires professionalism, strong organizational skills, excellent interpersonal abilities, and the capacity to multitask in a fast-paced corporate environment.

Key Responsibilities

• Welcome visitors, clients, and guests in a courteous and professional manner.
• Answer, screen, and direct incoming telephone calls promptly.
• Respond to email enquiries and route correspondence to the appropriate departments.
• Manage the reception area to ensure it remains clean, organized, and presentable.
• Schedule appointments, meetings, and conference room bookings.
• Receive, sort, and distribute incoming mail and courier deliveries.
• Maintain accurate visitor records and office logs.
• Assist with filing, document management, and record keeping.
• Provide administrative support to various departments as required.
• Coordinate office supplies and monitor inventory levels.
• Support management with general administrative duties.
• Perform other responsibilities assigned by management.

Qualifications & Experience

Applicants should possess:

• HND or Bachelor’s Degree in Business Administration, Secretarial Studies, Office Management, Communications, or a related discipline.
• Previous experience as a Receptionist, Front Desk Officer, Customer Service Representative, or Administrative Assistant will be an advantage.
• Experience working within a corporate or healthcare environment is desirable.

Required Skills & Competencies

The ideal candidate should demonstrate:

• Excellent verbal and written communication skills.
• Strong customer service and interpersonal skills.
• Professional appearance and positive attitude.
• Excellent telephone etiquette.
• Strong organizational and multitasking abilities.
• High attention to detail and accuracy.
• Good time management skills.
• Ability to work independently and collaboratively within a team.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, and PowerPoint).
• Ability to maintain confidentiality and professionalism.
• Strong problem-solving skills and initiative.

Why Join Us?

We offer an opportunity to work with a growing pharmaceutical marketing organization where professionalism, teamwork, and continuous development are highly valued. Successful candidates will enjoy a supportive working environment, opportunities for career growth, and the chance to contribute to a dynamic and customer-focused organization.

How to Apply

Interested and qualified candidates should submit their updated CV to:

careers@tobincopharma.com

Your application should clearly highlight your relevant experience in reception, customer service, front desk operations, or administrative support, as well as your communication, organizational, and interpersonal skills.

Only shortlisted candidates will be contacted.