Supervisor & Business Development lead – AbtonCrafters

Job Description

A reputable and fast-growing company is seeking a proactive, results-oriented, and experienced Supervisor & Business Development Lead to join its team.

The successful candidate will be responsible for overseeing daily operations, leading teams, building strong client relationships, identifying new business opportunities, and driving sustainable growth across a group of companies operating in the hospitality and travel industries.

This is an excellent opportunity for a dynamic professional who combines strong operational leadership with business development expertise and is capable of turning strategic opportunities into measurable results.

Key Responsibilities

Operations and Team Supervision

• Oversee and coordinate daily operational activities to ensure efficiency, productivity, and high service standards.
• Supervise, lead, coach, and support team members to achieve organizational and operational objectives.
• Assign responsibilities, monitor performance, and provide constructive feedback to team members.
• Identify operational challenges and implement practical solutions to improve efficiency.
• Ensure that company policies, procedures, and service standards are consistently followed.

Business Development and Growth

• Identify, evaluate, and pursue new business opportunities that support organizational growth.
• Develop and maintain strategic partnerships with clients, businesses, and other key stakeholders.
• Support the development and implementation of business growth strategies.
• Explore new markets, products, services, and revenue-generating opportunities.
• Contribute to the expansion and growth of the company’s hospitality and travel businesses.

Client and Stakeholder Relationship Management

• Build and maintain strong, professional relationships with existing and prospective clients.
• Understand client needs and contribute to the delivery of solutions that meet or exceed expectations.
• Represent the company professionally during meetings, negotiations, networking events, and other business engagements.
• Support customer retention and business development initiatives.

Performance Monitoring and Reporting

• Monitor operational and business development performance against established targets.
• Prepare regular reports on operational activities, business growth, opportunities, and performance.
• Analyse business performance data and provide recommendations for improvement.
• Track the progress and effectiveness of business growth initiatives.

Strategic and Cross-Company Support

• Oversee and support the operations and business development activities of a group of companies within the hospitality and travel sectors.
• Collaborate with management and various teams to implement strategic initiatives.
• Support the achievement of organizational goals through effective planning, execution, and accountability.
• Perform other duties relevant to the role as assigned by management.

Qualifications and Requirements

The ideal candidate should possess:

• A Bachelor’s Degree or equivalent qualification in Business Administration, Business Education, Marketing, Management, or a related field.
• Proven professional experience in supervision, operations management, business development, or a related role.
• Demonstrated ability to lead teams and manage operational activities effectively.
• Strong business development, networking, and relationship management skills.
• Excellent leadership, communication, and interpersonal skills.
• Strong organizational, analytical, and problem-solving abilities.
• Proficiency in Microsoft Office applications.
• Ability to work independently, take initiative, and meet deadlines.
• A results-oriented mindset with strong commercial awareness.
• Ability to work effectively in a fast-paced and dynamic business environment.

Work Schedule

• Regular weekday working hours.
• The successful candidate must be available to work onsite on weekends when required to support operational activities and business needs.

What We Offer

• An opportunity to play a key leadership role in a growing business group.
• Exposure to the hospitality and travel industries.
• Opportunities to contribute to business growth and strategic initiatives.
• A dynamic and entrepreneurial working environment.
• Professional growth and career development opportunities.

How to Apply

Interested and qualified candidates should submit their:

• Updated CV
• Cover Letter

to:

📧 careers@abtoncrafters.com

Email Subject: Application – Supervisor & Business Development Lead

Application Deadline: 31st July 2026

Only shortlisted candidates will be contacted.