Secretary / Administrative Assistant

Job Description

About the Role

We are seeking a highly organized, proactive, and customer-focused Secretary / Administrative Assistant to join our growing team. The successful candidate will provide comprehensive administrative and operational support to ensure the efficient day-to-day running of the office while supporting the Sales and Property Management teams.

This role is ideal for a professional who possesses excellent communication skills, strong organizational abilities, and the capacity to manage multiple priorities in a fast-paced environment.

Key Responsibilities

Office Administration

• Manage the front desk and welcome clients, visitors, and business partners in a professional and courteous manner.
• Handle incoming telephone calls, emails, and general enquiries promptly and professionally.
• Coordinate office schedules, appointments, meetings, and property viewing arrangements.
• Prepare, type, edit, and distribute correspondence, reports, presentations, and other business documents.
• Maintain accurate filing systems, both physical and electronic, ensuring easy retrieval of documents.
• Ensure office records and confidential information are properly maintained and securely stored.

Client & Property Administration

• Maintain accurate records of clients, tenants, landlords, and properties.
• Assist in preparing tenancy agreements, lease documents, contracts, and other property-related documentation.
• Follow up with clients regarding appointments, documentation, payments, and other administrative matters.
• Support the Sales and Property Management teams with administrative coordination throughout client engagements.
• Respond professionally to client enquiries and escalate issues where necessary.

Administrative & Operational Support

• Coordinate office supplies, stationery, and inventory to ensure uninterrupted office operations.
• Assist management with day-to-day administrative and operational activities.
• Organize meetings, prepare meeting materials, and take minutes where required.
• Maintain office equipment and coordinate maintenance when necessary.
• Assist with data entry, record keeping, and document management.
• Support management in preparing reports and presentations for internal and external stakeholders.
• Perform any additional administrative duties assigned by management.

Qualifications & Experience

The ideal candidate should possess:

• HND or Bachelor’s Degree in Business Administration, Secretarial Studies, Communication Studies, or a related discipline.
• Minimum of 2 years’ experience in an administrative, secretarial, or office support role.
• Previous experience within a real estate company will be considered an added advantage.
• Proven ability to work independently while managing multiple responsibilities efficiently.

Required Skills & Competencies

Successful candidates should demonstrate:

• Excellent verbal and written communication skills.
• Strong organizational, planning, and time management abilities.
• High level of proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Excellent customer service and interpersonal skills.
• Ability to multitask and prioritize competing assignments.
• Strong attention to detail and accuracy.
• Professional appearance, etiquette, and conduct.
• High level of confidentiality and integrity.
• Problem-solving and decision-making skills.
• Ability to work effectively both independently and within a team.
• Positive attitude with a willingness to learn and grow.

Why Join Our Team?

This is an excellent opportunity to become part of a professional organization that values excellence, integrity, teamwork, and exceptional customer service. You will work in a supportive environment that encourages continuous learning, career development, and professional growth while contributing to the success of a dynamic real estate business.

How to Apply

Interested and qualified candidates should submit their:

• Curriculum Vitae (CV)
• Cover Letter

Application Email: cyrieneenterprise@gmail.com

Only shortlisted candidates will be contacted.