Head of Operations – Peniel Academy

Job Description

Peniel Academy is seeking a highly motivated, experienced, and results-oriented professional to join our leadership team as Head of Operations. This is an exciting opportunity for an individual who is passionate about educational excellence and possesses the leadership, strategic planning, and operational management skills required to drive organizational effectiveness and support the achievement of the school’s vision and objectives.

At Peniel Academy, we are committed to creating an environment where learners thrive, staff excel, and operational systems support the delivery of quality education.

Role Purpose

The Head of Operations will provide strategic and operational leadership for the school’s administrative and support functions. The role is responsible for ensuring the efficient management of daily operations, facilities, procurement, logistics, health and safety, compliance, and resource utilization to support the effective delivery of academic programs.

The successful candidate will work closely with academic and administrative teams to ensure that operational systems, policies, and processes contribute to a safe, efficient, and productive learning environment.

Key Responsibilities

Operational Leadership

• Develop and implement operational strategies, policies, and procedures that support the school’s mission and objectives.
• Oversee the day-to-day operations of the institution to ensure efficiency, effectiveness, and continuous improvement.
• Monitor operational performance and recommend initiatives to improve service delivery and organizational productivity.
• Ensure operational activities align with institutional goals and regulatory requirements.

Administration and Facilities Management

• Oversee the management and maintenance of school facilities, equipment, and physical infrastructure.
• Ensure that classrooms, offices, recreational areas, and other facilities are safe, functional, and conducive to learning.
• Coordinate repairs, maintenance schedules, and facility improvement projects.
• Supervise outsourced service providers and contractors where applicable.

Procurement and Resource Management

• Manage procurement processes to ensure value for money and compliance with organizational policies.
• Oversee inventory management and ensure adequate availability of teaching and operational resources.
• Monitor supplier relationships and negotiate contracts where necessary.
• Ensure effective utilization and safeguarding of school assets.

Financial and Budgetary Support

• Support the development and monitoring of operational budgets.
• Ensure prudent management of operational expenditures and resources.
• Monitor operational costs and identify opportunities for cost savings and efficiency improvements.
• Prepare operational reports and performance updates for management review.

Health, Safety, and Compliance

• Ensure compliance with all relevant educational, health, safety, and regulatory requirements.
• Develop and implement workplace health and safety procedures.
• Coordinate risk management activities and emergency preparedness plans.
• Promote a safe and secure environment for learners, staff, parents, and visitors.

Human Resource Support

• Collaborate with management on staff welfare, performance management, and operational workforce planning.
• Support employee onboarding, orientation, and compliance processes.
• Foster a culture of teamwork, accountability, and continuous improvement.

Stakeholder Engagement

• Build and maintain effective working relationships with staff, parents, vendors, regulatory bodies, and other stakeholders.
• Address operational concerns promptly and professionally.
• Support school events, programs, and community engagement initiatives.

Reporting and Performance Management

• Prepare periodic operational reports, performance analyses, and recommendations for management.
• Develop and monitor operational Key Performance Indicators (KPIs).
• Drive continuous improvement initiatives to enhance efficiency and service quality.

Qualifications and Experience

Educational Requirements

• Bachelor’s Degree in Business Administration, Operations Management, Public Administration, Education Management, Human Resource Management, or a related field.
• A Master’s Degree or relevant professional qualification will be an added advantage.

Experience

• Minimum of 5 years’ progressive experience in operations, administration, or institutional management.
• Previous leadership or management experience within an educational institution is highly desirable.
• Proven track record in managing operational processes, facilities, resources, and administrative functions.

Required Competencies

Technical Competencies

• Operations Management
• Strategic Planning and Execution
• Budget Management
• Procurement and Vendor Management
• Facilities and Asset Management
• Risk Management and Compliance
• Project Management
• Data Analysis and Reporting

Behavioral Competencies

• Strong leadership and people management skills
• Excellent organizational and planning abilities
• Strong problem-solving and decision-making skills
• Effective communication and interpersonal skills
• High level of integrity and professionalism
• Ability to work under pressure and manage multiple priorities
• Strong attention to detail and results orientation

What We Are Looking For

The ideal candidate should be:

• Passionate about supporting educational excellence through operational efficiency.
• A proactive and strategic thinker with strong leadership abilities.
• Highly organized, dependable, and solution-oriented.
• Committed to continuous improvement and innovation.
• Able to build positive relationships and work collaboratively across all levels of the organization.

Application Process

Interested and qualified candidates should submit the following documents:

• Updated Curriculum Vitae (CV)
• Cover Letter

Applications should be sent to:

penielacademy203@gmail.com

Subject Line:

Application for Head of Operations Position

Important Notice

Only shortlisted candidates will be contacted.

Peniel Academy is an equal opportunity employer and welcomes applications from qualified professionals who share our commitment to educational excellence and organizational growth.