AirBnB Operations Manager

Facility Management, Operation Management
Accra
May 27, 2026
Full Time
Urgent

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Job Description

Location: East Airport, Spintex & East Legon – Accra

Employment Type: Full-Time

Working Days: Monday – Saturday

Salary Range: GHS 3,000 – GHS 4,000

A fast-growing real estate company is seeking a proactive, organized, and customer-focused AirBnB Operations Manager to oversee the day-to-day operations of short-stay apartments and ensure excellent guest experiences.

Key Responsibilities

  • Manage the daily operations of Airbnb and short-stay properties.
  • Coordinate guest bookings, check-ins, and check-outs.
  • Respond promptly to guest inquiries and complaints professionally.
  • Supervise cleaners, maintenance personnel, and other service providers.
  • Ensure apartments are clean, fully furnished, and guest-ready at all times.
  • Monitor property maintenance needs and report issues promptly.
  • Manage property inventory and restocking of supplies.
  • Handle online booking platforms and update property listings when necessary.
  • Maintain excellent customer service and guest satisfaction ratings.
  • Prepare operational reports and support management with administrative duties.

Requirements

  • Must be between 23 – 35 years.
  • Must possess a Diploma or Degree.
  • Strong communication and organizational skills.
  • Good customer service and problem-solving abilities.
  • Ability to multitask and work under pressure.
  • Previous experience in hospitality, Airbnb management, or customer service is an advantage.
  • Applicants must reside around Manet, Spintex, Sakumono, Teshie, or Nungua.

How to Apply

Interested applicants should send their CV to jobswithlois@gmail.com using “AirBnB Operations Manager” as the subject of the email.

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