Recruitment & Training Manager – GLICO LIFE

Job Description

Main Responsibilities:
Recruitment, Training and Retraining
Selling of Company’s Products
Identify training needs of the Individual Life workforce and prepare calendar for implementation on quarterly and annual basis.
Ensure effective coordination and training of all CSEs and Sales Managers during onboarding as well as continuous development of same.
Liaise with Sales Managers and track Sales Team attrition and report same to Management.
Develop and update training manuals, online learning modules, and other educational materials for Individual Life to meet current sales, product enhancement and strategies.

Communication & Working Relationships
Chief Sales Officer
Sector Manager Managers
Underwriting Department
Premium Admin Unit
Claims Department
ICT Department
Policy Administration
Finance Department

Knowledge/Skills/Abilities/Competencies:
Strong Team Player
Good Communications and Presentation Skills
Good Managerial and Leadership Skills
Analytical Thinker
Good Customer Service
Technology Savvy

Education/Training/Experience:
First Degree in Marketing or a related field
Diploma in Insurance is an added advantage
Master in Business Administration or related field
A minimum of 5-15 years of experience in the Life Insurance industry

Key Result Areas:
Daily, Weekly, and Monthly Reporting
KRA and Daily submission reporting