HR & People Operations Lead – YAGMUR GROUP

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Job Description

Location: Airport Residential Area, Accra, Ghana
Company Industry: Real Estate, Hospitality, Construction
Job Type: On site

Company Overview

The company operates in high-end residential development, facility management, and property leasing, with a strong focus on quality, service standards, and long-term asset value.

Our approach is execution-driven, with a strong emphasis on ownership, accountability, and leading from the front.

Role Purpose

The HR & People Operations Lead will take full responsibility for executing and managing all HR functions, primarily supporting facility management operations.

This is a standalone role requiring end-to-end ownership of HR processes, including recruitment, employee management, performance control, and policy implementation. The role is hands-on and operational. It requires continuous follow-up, direct involvement with employees, and the ability to maintain structure and discipline in a dynamic working environment.

Responsibilities

Shall include but not limited to:

  • Manage and execute the full recruitment cycle, from identifying needs to hiring and onboarding
  • Ensure new employees are properly integrated and aligned with company standards
  • Monitor employee attendance, punctuality, grooming, and overall work conduct
  • Enforce company policies, procedures, and operational standards consistently
  • Handle employee relations, conflicts, and disciplinary matters in a timely and structured manner
  • Identify performance gaps and implement corrective actions
  • Maintain accurate HR records, documentation, and employee files
  • Develop and conduct training programs to improve performance and compliance
  • Act as the main point of contact between management and employees
  • Review and improve internal HR processes and operational procedures
  • Ensure compliance with local labor laws and company policies
  • Maintain confidentiality and professionalism in all HR matters

Education and Technical Experience Requirement

  • Bachelor’s degree in Human Resources, Business Administration, or a related field
  • Minimum 5 years of experience in HR or people operations
  • Experience in execution-focused environments (hospitality, real estate operations, or similar) is preferred
  • Strong understanding of employee management, discipline processes, and labor practices
  • Confident in handling challenging situations and making decisions
  • Strong organizational and follow-up skills
  • General computer proficiency in MS Office (Word, Excel, PowerPoint, Outlook)

Core Competencies

  • Strong sense of ownership and accountability
  • Ability to enforce standards consistently and fairly
  • Detail-oriented with structured working habits
  • Practical and solution-focused mindset
  • Ability to work under pressure and manage multiple priorities

Working Environment

This role is based in Accra and requires active, on-ground involvement in daily operations. Success in this role depends on consistency, attention to detail, and the ability to ensure that operations run smoothly across all departments.

How to apply
interested and qualified candidates should forward their cv to hr@grandmirage.com.gh using the job title as subject of the email.

Websites:
www.grandmirage.com.gh
www.mirage.com.gh
www.yagmurg hana.com