Functional Consultant – AO Holdings

Accounting & Finance
Accra
April 25, 2026
Full Time
Urgent
Apply Now

Job Description

Department: Technical Operations
Reports to: ERP Consultant
Location: One Airport Square, Airport City Accra
Job Type: Full Time

JOB SUMMARY

The Functional Consultant will support the implementation and optimization of Microsoft Dynamics ERP solutions. The role will work with other consultants and clients to analyze business processes, configure systems, and ensure successful project delivery. This role is well-suited for candidates looking to build a career in ERP consulting, business analysis, and digital transformation.

KEY RESPONSIBILITIES

  • Support end-to-end ERP implementation projects, including requirements gathering, configuration, testing, and deployment.
  • Assist in analyzing and documenting business processes and mapping them to ERP system functionality.
  • Collaborate with clients and other stakeholders in gathering and validating business and functional requirements.
  • Contribute to ERP system configuration and basic customization under supervision.
  • Assist with data migration activities, including data cleansing, validation, and reconciliation.
  • Participate in User Acceptance Testing (UAT) by preparing test scripts, executing tests, and logging defects.
  • Support end-user training sessions and develop user guides and documentation.
  • Maintain accurate project documentation, including requirements, workflows, and configuration updates.
  • Communicate project updates and escalate risks or issues to senior team members.
  • Provide post-implementation support, troubleshooting basic ERP issues and assisting users.
  • Follow established ERP implementation methodologies (e.g., Sure Step) and project governance standards.
  • Continuously build knowledge of Microsoft Dynamics ERP modules and industry best practices.

REQUIRED SKILLS & COMPETENCIES

  • Basic understanding of ERP systems and business process workflows (Finance, Supply Chain, HR, etc.)
  • Strong analytical and problem-solving skills
  • Good communication and interpersonal skills
  • Ability to document requirements clearly and accurately
  • Attention to detail and strong organizational skills
  • Proficiency in Microsoft Office tools (Excel, Word, PowerPoint)
  • Willingness to learn and adapt in a fast-paced consulting environment
  • Basic knowledge of data handling (Excel, databases) is an advantage

QUALIFICATIONS

  • Bachelor’s degree in Information Systems, Business Administration, Accounting, Computer Science, or a related field
  • 1–2 years of experience in ERP, IT consulting, business analysis, or related roles (internships included)
  • Exposure to Microsoft Dynamics ERP (e.g., Dynamics 365, NAV, Business Central, AX) is a plus but not required

APPLY NOW

Click on the Apply Button to apply

Related Jobs