Fleet Operations Manager – Bricks and Mint Limited
Job Description
Department: Auto Business Division – Fleet Management
Reports To: Head, Auto Business Division
Location: Spintex Road, Accra
Employment Type: Full-Time
Salary: GHS 6,000 (Net) per month
Company Profile
Bricks and Mint Limited is a dynamic and innovative organization with a diverse portfolio spanning infrastructure development, real estate, vehicle leasing and rental, automobile sales, and general supplies. With over a decade of operational excellence, the company is committed to delivering high-quality solutions that enhance efficiency, customer satisfaction, and sustainable growth.
Our success is built on professionalism, operational efficiency, and a strong customer-focused culture.
Position Summary
The Fleet Operations Manager is a strategic leadership role responsible for overseeing all fleet-related operations, including vehicle rentals, corporate leasing, automobile sales, and internal company fleet management.
The role focuses on optimizing fleet performance, driving revenue growth, ensuring safety and regulatory compliance, controlling operational costs, and delivering exceptional customer service across multiple service lines.
Key Responsibilities
1. Strategic Fleet Management
- Develop and implement a comprehensive fleet strategy
- Conduct fleet needs analysis and long-term planning
- Prepare 3–5 year fleet replacement and expansion plans
- Optimize fleet size, utilization, and composition
- Identify cost-reduction and sustainability initiatives
2. Operational Management
- Oversee day-to-day fleet operations (rental, leasing, internal fleet)
- Manage vehicle acquisition, deployment, rotation, and disposal
- Maintain optimal fleet utilization rates (target: 85–90%)
- Coordinate fleet requirements with internal business units
- Manage inventory across all fleet service lines
3. Maintenance & Asset Management
- Establish preventive maintenance programs
- Manage service providers and repair facilities
- Monitor vehicle condition and compliance standards
- Track total cost of ownership per vehicle
- Manage warranty claims and manufacturer recalls
4. Driver & Personnel Management
- Recruit, train, and supervise fleet department staff
- Manage Chief Driver and company drivers
- Establish driver qualification and training standards
- Monitor driver safety records and performance
- Conduct performance reviews and address disciplinary matters
5. Financial Management
- Prepare and manage annual fleet budgets
- Forecast capital expenditure requirements
- Develop pricing strategies for rental and leasing services
- Monitor operational costs and analyze ROI
- Track and report budget variances
6. Fuel Management
- Implement fuel cost-control systems
- Monitor fuel consumption trends and detect irregularities
- Manage fuel card programs and fraud prevention measures
- Negotiate fuel supply contracts
- Track fuel efficiency metrics
7. Safety & Risk Management
- Implement fleet-wide safety programs
- Ensure compliance with traffic laws and operational standards
- Investigate accidents and implement corrective actions
- Manage insurance policies and claims
- Conduct safety audits and monitor KPIs
8. Compliance & Regulatory Oversight
- Ensure compliance with Driver and Vehicle Licensing Authority (DVLA) regulations
- Maintain vehicle registrations, permits, and roadworthiness certifications
- Oversee insurance renewals and compliance documentation
- Maintain accurate fleet records and documentation
9. Customer Service (Rental & Leasing)
- Ensure high-quality service delivery
- Manage customer relationships and resolve complaints
- Develop customer service standards
- Monitor satisfaction metrics and implement improvements
10. Technology & Systems
- Implement and manage fleet management software
- Utilize GPS/telematics systems for performance optimization
- Maintain accurate fleet databases
- Leverage analytics for operational decision-making
11. Vendor & Supplier Management
- Select, negotiate, and manage vendor contracts
- Monitor vendor performance and compliance
- Conduct periodic vendor evaluations
12. Reporting & Analysis
- Prepare monthly performance reports
- Present quarterly reviews to senior management
- Track KPIs and operational metrics
- Provide data-driven recommendations for improvement
Qualifications & Experience
Education
- Bachelor’s degree in Logistics, Business Administration, Operations Management, or related field
- MBA or professional certifications (e.g., PMP, Fleet Management) preferred
Experience
- Minimum 5–7 years’ experience in fleet management
- At least 3 years in a supervisory/managerial role
- Experience managing rental, leasing, and corporate fleets
- Proven track record in cost optimization and operational efficiency
- Experience with fleet management software and telematics systems
Skills & Competencies
- Strong leadership and people management skills
- Strategic thinking and analytical ability
- Financial acumen and budget management capability
- In-depth knowledge of fleet operations and industry best practices
- Negotiation and vendor management expertise
- Strong customer service orientation
- Proficiency in MS Office and fleet software systems
- Data analysis and reporting skills
- Excellent communication and presentation abilities
- Knowledge of Ghana transportation regulations
- Project management capability
How to Apply
Interested and qualified candidates should submit:
- Updated CV/Resume
- Cover Letter highlighting relevant experience
- Copies of relevant certificates and licenses
- Contact details of three (3) professional references
📧 Email Applications To:
Subject Line: Fleet Operations Manager Application – [Your Name]
Selection Process
- Only shortlisted candidates will be contacted for interviews
- References will be verified for final candidates
- All appointments are subject to satisfactory background checks
Bricks and Mint Limited is an equal opportunity employer.