Data Analyst – Catholic Relief Services (CRS)

Job Description

Job Summary 

The Analyst I, Responsible Data for AMER will support the implementation of CRS’s Responsible Data Policy and data protection practices across country programs, departments and business units. This role will focus on ensuring regulatory compliance, embedding privacy principles into operations, and supporting the rollout of privacy management systems such as OneTrust. The Analyst will work closely with country teams, regional advisors, and global stakeholders to translate policy into practice, assess and mitigate data protection risks, and build capacity in responsible data stewardship.

Working closely with Manager I, Responsible Data, the Analyst I, will require coordination and communication with all levels of CRS business, MEAL, ICT4D, Global Risk and Compliance, Office Legal Counsel, Legal and programing teams, Strategic Partners, and Vendors to ensure data protection initiatives and operations are in line with agency responsible data values and principles, standards and applicable controls.

The role will cover the AMERICA region.

Applicants must be fluent in both English and Spanish and possess demonstrated experience in data protection. Further details are provided below.

Roles and Key Responsibilities 

• Maintain up-to-date knowledge of relevant data protection regulations and provide contextualized guidance to country programs, departments, and project teams.
• Serve as the primary point of contact and advisor for data protection compliance within their zone.
• Support the implementation of the agency’s Responsible Data Policy across country programs.
• Translate global policy into actionable, context-appropriate practices and workflows that promote privacy, confidentiality, and ethical data use.
• Promote and support the adoption of privacy by design and default principles in project lifecycles and business processes.
• Oversee the identification, documentation, and regular review of personal data processing activities across operations and programs.
• Proactively identify and escalate areas of elevated data protection risk, including those related to specific sectors (e.g., health, HR, finance), systems, technologies, projects, or vulnerable groups.
• Coordinate the planning, execution, and documentation of Privacy Impact Assessments (PIAs) for new and existing projects, systems, and partnerships.
• Collaborate with agreement owners to review contracts, grant agreements, vendor relationships, and data sharing arrangements to ensure data protection clauses are included and compliant.
• Support the operationalization of the OneTrust Privacy Management platform to automate and track compliance activities such as PIAs, data mapping, and data subject requests.
• Lead responsible data training and awareness sessions for program and operations staff.
• Build zonal capacity in responsible data stewardship, privacy principles, secure data handling, and compliance expectations.

 Supervisory Responsibilities

 None

Key Working Relationships:

Internal: Members of the Global Knowledge and Information Management (GKIM) Department, leaders of CRS’ regional ICT organizations, ICT staff, and owners of CRS business systems.

External:  NetHope and IT Vendors, peers from other NGO’s and consortiums focused on use of ICT in the relief and development sector.

Qualifications

Basic Qualifications  

• Bachelor’s degree in data protection, information systems, or a related field
• Minimum of 5 years’ experience in data protection, privacy, or compliance roles.
• Demonstrated experience supporting data protection programs and ensuring compliance with organizational privacy requirements.
• Hands-on experience handling data protection incidents and supporting privacy impact assessments, personal data mapping and data subject rights under privacy regulations.

Preferred Qualifications

• Master’s degree in IT computer science, programming, information Systems, or other related field.
• Experience with data protection and privacy management platforms (e.g., OneTrust, Microsoft Purview, or Data Loss Prevention systems).
• Experience supporting data protection initiatives in international or humanitarian organizations.
• NGO experience is preferred.

Knowledge, Skills and Abilities 

• Knowledge of global data protection laws, standards, and associated frameworks (e.g. GDPR, CCPA, HIPAA, and others).
• Knowledge of data lifecycle management, including data classification, retention, and destruction practices.
• Awareness of techniques such as pseudonymization, anonymization, and encryption as privacy enhancing technologies.
• Awareness of cloud privacy risks and security controls across common platforms (e.g., Microsoft 365, Azure).
• Familiarity with technical and organizational measures related to data protection compliance.
• Knowledge of data protection considerations specific to humanitarian, health or nonprofit sectors.

Required Languages: Fluency in English and Spanish is required. French is a plus.

Travel: Must be willing to travel up to 10%.

Agency Competencies (for all CRS Staff):

• Personal Accountability – Consistently takes responsibility for one’s own actions. 
• Acts with Integrity – Consistently models values aligned with CRS Guiding Principles and mission.  Is considered honest.
• Builds and Maintains Trust – Shows consistency between words and actions.
• Collaborates with Others – Works effectively in intercultural and diverse teams.
• Open to Learn – Seeks out experiences that may change perspective or provide an opportunity to learn new things.

Agency Leadership Competencies:

• Lead Change – Continually looks for ways to improve the agency through a culture of agility, openness, and innovation.
• Develops and Recognizes Others – Builds the capacity of staff to reach their full potential and enhance team and agency performance.
• Strategic Mindset – Understands role in translating, communicating, and implementing agency strategy and team priorities.

What we offer

CRS offers U.S. based staff a comprehensive benefits package, including medical, dental, life insurance, vision, and a generous retirement savings plan.  Benefits packages for successful candidates employed outside the U.S. are based on the country of employment/in-country office where the candidate will perform the role.  CRS’ work culture is a collaborative, mission-driven culture committed to improving the lives of the poor throughout the world.