Branch Manager – Pan-African Savings and Loans Ghana

Job Description

Company: Pan-African Savings and Loans Ghana
Location: Accra, Ghana
Employment Type: Full-Time
Application Deadline: 3rd August 2026

About the Opportunity

Pan-African Savings and Loans Ghana is seeking an experienced, results-oriented, and highly motivated Branch Manager to lead one of its branches in Accra.

This is an exciting opportunity for a banking professional with strong leadership, business development, and customer relationship management skills to drive branch growth, improve operational efficiency, and deliver exceptional customer service.

The successful candidate will provide strategic and operational leadership, oversee day-to-day branch activities, drive deposit mobilisation and loan portfolio growth, ensure regulatory compliance, and lead a high-performing team committed to achieving business objectives.

Key Responsibilities

• Provide overall leadership and management of branch operations.
• Drive branch profitability by achieving business growth, deposit mobilisation, and lending targets.
• Develop and implement business development strategies to expand the customer base.
• Build and maintain strong relationships with existing and prospective customers.
• Supervise, coach, mentor, and motivate branch staff to achieve individual and team performance targets.
• Ensure excellent customer service delivery and promptly resolve customer concerns.
• Oversee loan origination, appraisal, disbursement, monitoring, and recovery processes.
• Monitor branch financial performance and prepare accurate operational and management reports.
• Ensure compliance with internal policies, operational procedures, and Bank of Ghana regulations.
• Implement effective risk management and internal control measures.
• Promote the institution’s products and services to increase market share.
• Represent the company at stakeholder meetings, networking events, and community engagement activities.
• Foster a culture of teamwork, accountability, integrity, and continuous improvement within the branch.

Qualifications and Experience

The ideal candidate should possess:

• A Bachelor’s Degree in Banking and Finance, Accounting, Business Administration, Economics, Marketing, or a related discipline.
• Proven experience in banking, microfinance, savings and loans, or another financial services environment.
• Previous experience in a supervisory or branch management role will be a strong advantage.
• Demonstrated success in business development, sales, and customer relationship management.
• Sound knowledge of banking operations, credit administration, and regulatory requirements.

Required Skills and Competencies

• Strong leadership and people management skills.
• Excellent business development and sales abilities.
• Strong analytical and decision-making skills.
• Sound knowledge of credit and risk management principles.
• Excellent communication, negotiation, and interpersonal skills.
• Strong customer service orientation.
• Ability to work under pressure and consistently achieve performance targets.
• High level of integrity, professionalism, and accountability.
• Good organisational and time-management skills.
• Proficiency in Microsoft Office applications.

Why Join Pan-African Savings and Loans Ghana?

This is an excellent opportunity to join a growing financial institution where you will play a key leadership role in driving business growth, developing talented teams, and delivering exceptional financial services to customers.

If you are passionate about leadership, business development, and creating positive customer experiences, we encourage you to apply.

How to Apply

Interested and qualified candidates should submit their updated CV to emghtechteam@gmail.com

Subject Line: Branch Manager Position

Application Deadline: 3rd August 2026

Only shortlisted candidates will be contacted.