Kelvin Nii Torgbor Obodai

Hi, I’m Kelvin. A naturally curious, tech-driven problem solver who finds joy in figuring out how things work and making them work better. I’m the kind of person who always wants to know why, how things works, why something doesn’t, and how it can be made better. That natural curiosity has shaped everything about me.

My journey started in a hospital records department where I quietly built systems in Google Sheets to fix messy workflows. It wasn’t fancy, but it was efficient, and it made a real difference. That’s when I realized I didn’t just enjoy problem-solving, I loved it.

Today, I bring that same energy into customer support, administrative assistance, and workflow automation. I’ve reduced response times by 85%, boosted CSAT scores by 40%, and helped scale support operations with smart, people-first systems. Whether it’s resolving escalations, training new hires, or building AI-assisted workflows, I’m all about working smart, optimizing what exists, and automating where it makes sense.

People sometimes think I’m very boring, but in my own little world, I’m having the time of my life automating workflows, and finding new ways to make technology serve people better.

With a background in customer support, administrative systems, and automation, I’ve developed a strong ability to spot inefficiencies, fix what’s broken, and build processes that run like clockwork.

I’m passionate about self-development, and I believe working smart will always beat working hard, especially when powered by the right tools.

If you’re someone who values clean systems, thoughtful execution, and a team player who genuinely enjoys making life easier for others, let’s connect.