Human Resources Officer – Vitara

Job Description

Main Duties

1. Performance Management
   – Review and continuously improve the performance review template to ensure it effectively captures comprehensive and meaningful performance data.
   – Coordinate and schedule performance review meetings between line managers and team members.
   – Track completion rates and follow up with line managers to ensure timely completion of performance reviews.
2. Talent Acquisition
   – Receive and review recruitment requisitions to ensure completeness and appropriate approvals.
   – Draft and publish job advertisements across appropriate platforms.
   – Coordinate shortlisting, interviews, assessments, and selection processes.
   – Conduct reference and background checks where necessary.
   – Coordinate structured onboarding programs for new hires.
3. Offboarding.
   – Conduct exit interviews and document feedback.
   – Ensure retrieval of all company assets (laptops, ID cards, documents, etc.).
4. Employee Relations
   – Serve as a first point of contact for employee relations matters.
   – Conduct preliminary fact-finding and investigations where required.
   – Support disciplinary processes by ensuring procedural fairness and due process.
   – Maintain accurate documentation of disciplinary and grievance proceedings.
   – Ensure compliance with labour regulations and internal policies.
5. Policy Development and Governance
   – Draft, review, and update HR and sustainability-related policies.
   – Develop implementation plans and communication strategies for newly launched policies.
   – Conduct sensitization sessions to ensure staff understanding and compliance.
   – Monitor policy implementation and recommend updates where necessary.
6. Learning and Development
   – Develop, schedule and facilitate training sessions, workshops and learning programs.
   – Coordinate logistics for training programs, including venue arrangement, materials preparation, equipment setup and communication to participants.
   – Track training hours, maintain accurate training records and attendance registers.
   – Prepare and submit post-training reports and evaluate training effectiveness to ensure learning objectives are achieved.
7. Organisational Culture
   – Support the establishment and management of internal committees.
   – Clarify and document committee mandates, scope, and deliverables.
   – Support continuous improvement by identifying innovative, bold and practical HR solutions to organisational challenges.

Qualification/Requirements

Bachelor’s degree in Human Resource Management, Management, Organisational Development, Industrial Psychology or a related field.

Minimum of three (3) years experience in a similar HR role with exposure to analytics and legal compliance.

Strong knowledge of HR compliance, labour regulations, and HR best practices.

Excellent interpersonal skills, with the ability to engage stakeholders at all levels.

Excellent HR data analytics capability, including data interpretation, reporting and insight generation.

Strong presentation and facilitation skills, both in-person and virtual.

Exceptional writing skills for reports, policies and professional correspondence.

Strong problem-solving ability with a proactive and solution-oriented mindset.

High level of confidence, professionalism and emotional maturity.

Innovative, daring and willing to challenge the status quo constructively.

Effectively manage competing priorities and tight deadlines in a fast-paced environment.

Proficiency in using Google Workspace. Experience in integrating ESG principles into HR or organizational