Chief Executive Officer
Job Description
A reputable hospital in Accra is in search for a suitable candidate for the position of Chief Executive Officer (CEO). The role of the CEO is to ensure that the hospital offers the highest-possible quality health care in a professional, effective and efficient manner.
The candidate must have at least 10 years’ experience in the successful management of a hospital, with over 15 years’ experience in health institutions.
The CEO shall report to the Board Chairman.
Key Responsibilities
• Manages the strategic and the day-to-day operations of the hospital, whilst ensuring that all departments are fully and comprehensively staffed, liaising with and supervising all clinical departments, medical and non medical staff to ensure delivery of high quality medical services.
• Ensures that the hospital undertakes clinical work with sound financial investments, adequate staffing patterns, and strict adherence to hospital policies and procedures.
• Implementing and facilitating channels of communication within medical and non medical staff to ensure that the hospital delivers high-quality medical services in a harmonious manner.
• Exercises oversight for delivery of quality primary and secondary health care. This includes ensuring clinical practices that guarantee high-quality clinical outcomes; providing supervision and advice on clinical activities, including both outpatient and inpatient services, ward rounds, and surgical interventions whilst promoting a culture of learning and keeping up-to-date on diagnostic and treatment practices.
• Ensures teams conduct needs assessments and clinical studies and surveys as appropriate and with adherence to national and international clinical ethics.
• Ensures that clinical cases that require treatment beyond the hospital’s capacity are referred to a higher service in a timely and professional manner.
• Develops and implements strategies to ensure that staffs comply with quality assurance guidelines; monitors service quality and for investigating incidents and complaints in the hospital.
• Provides leadership in the formulation, implementation, and review of and compliance with all internal standard operating procedures (SOPs) and treatment protocols.
• Oversees adherence to appropriate medical waste management and infection control practices and protocols.
• Holds the final authority for quantifying pharmaceutical needs and ordering all medical drugs and consumables within the approved budget and procedures.
• Promotes the use and internal consumption of collected data within the facility to inform decisions impacting patient care, financial management, and clinical outcomes.
• Provides strategic leadership to the hospital by ensuring a strategic plan and budget that ensures that operational plans align to these documents.
• Works hand -in -hand with the Human Capital Department to manage resource requirements (e.g., expenditure, human resource planning) necessary to deliver the human resource fit for the hospital.
• Ensures favorable staff working environment within approved budget and needs.
• Supervises senior hospital management team activities, ensuring that patients and staff concerns and needs are attended to and that departments are managed proactively with the view to improving efficiency and maintaining professional etiquette.
• Organizes and facilitates capacity-building sessions through mentoring, coaching, in-service trainings, and continuing medical education.
• Undertakes periodical and annual appraisals; performance reviews and discipline. Ensures that all medical staff in contact with patients are licensed by their respective professional body; that the licenses are up to date and that a record of such license is kept in the staff personnel files.
• Manages employees, ensuring that clear goals and accountabilities are established and achieved.
• Works hand -in-hand with the Human Capital Department to ensure that individual performance and development needs are met and that employees are high performing and engaged.
• Produces systematic performance indicator that reports to inform management as to progress, challenges and relevant performance details.
• Promotes and nurtures a culture of good stewardship, accountability, and transparency at all levels of hospital operations.
• Is accountable and gives feedback and information on any ongoing task assigned or as required by the Board Chairman.
• Any additional responsibility assigned.
Qualification Required & Experience
• A minimum of a Masters’ Degree in Business Administration, Health care, Management, Finance or
related field.
• Strong understanding of health care system and hospital operations.
• Must have evidence of Leadership and continuing professional development and training in
management.
• Excellent financial and analytical ability.
• Strong leadership and decision making skills
• Problem – solving and strategic thinking
• Communication and negotiation.
Experience
• Proven experience in business management, preferably in the health care or large organization
• Experience managing budgets, teams and operations.
Knowledge
Conversant with the Ghana Health Service and Teaching Hospitals Act 1996 (Act 525), Financial Administration Act 2003 {Act 654), Public Procurement Act 2003 (Act 663), and Internal Audit Agency Act 2003 (Act 658).
Personal Qualities
• Creative and innovative
• Tenacity, integrity and positive motivational approach to people management and development
• A good team player
Location: Accra