Operations Manager – iCash Limited

Job Description

Location: Accra
Employment Type: Full-Time

Role Summary:
The Operations Manager will oversee daily operations, optimize processes, and ensure efficient service delivery across the organization.

Key Responsibilities:

• Manage operational workflows and service delivery
• Improve processes for efficiency and scalability
• Coordinate cross-functional teams
• Monitor KPIs and operational risks
• Ensure compliance with operational standards

Requirements:

• Bachelor’s degree in Business, Operations, or related field
• 5+ years’ operations experience (fintech preferred)
• Strong leadership and problem-solving skills
• Process improvement experience