IT Technician – Royalfair Industries

Job Description

JOB DESCRIPTION

• Installing and configuring hardware and software components to ensure usability.
• Troubleshooting hardware and software issues.
• Ensuring electrical safety standards are met.
• Repairing or replacing damaged hardware.
• Upgrading the entire system to enable compatible software on all computers.
• Installing and upgrading anti-virus software to ensure security at the user level.
• Performing tests and evaluations of new software and hardware.
• Providing support to users and being the first point of contact for error reporting.
• Establishing good relationships with all departments and colleagues.

Skills and Qualifications

• Bachelor’s degree in Information Technology, Computer Science, or related field.
• Proven experience in IT support or administration.
• Strong technical knowledge of computer hardware, software, and networks.
• Excellent problem-solving and troubleshooting skills.
• Excellent communication and interpersonal abilities.
• Attention to detail and accuracy in work
• Hardware and software troubleshooting
• Network administration

Location: Accra