Operations Associate, Maternity Cover – Opportunity International

Job Description

The Operations Associate is a cross-cutting position that streamlines key administrative functions, creating efficiencies essential to the program’s rapidly expanding operations. The Operations Associate provides vital support to the wider EduFinance team and will report directly to the Operations Manager. The ideal candidate is extremely organised, likes to problem solve small and large challenges, is able to maintain a good rapport with all levels of seniority in the business and is known as the person that catches the details others miss. Please note, this is a maternity cover position.

RESPONSIBILITIES include the following. Other duties may be assigned.

• Review and submit contract requisitions & related forms and checks to ensure procurement policy compliance. Monitor progress of contracts across workflow steps.
• Support the development/ review contractor SoW and budget across all EduFinance Departments
• Coordinate the onboarding process of new team members, using the onboarding checklist, in coordination with the line manager
• Manage company asset register
• Conduct onboarding trainings as required
• Coordinate staff exit procedures with line manager, including asset handoff and tracking, office equipment, IT coordination, etc.
• Submit purchase order requests and track approval flow through Concur
• Review and submit invoices, ensuring accuracy and support with provided payment confirmations to staff and vendors as needed
• Review expense reports of all field staff in a timely manner
• Support with team travel requests when required, including booking flights and accommodation in accordance with company policies

SUPERVISORY RESPONSIBILITY

• None

QUALIFICATIONS

• Bachelor’s degree in a relevant field, such as business administration
• At least 2 years’ experience in an admin or Operations role
• Excellent attention to detail and highly organised
• Strong communication skills (both written and verbal)
• High level of digital literacy and willingness to learn new digital tools
• Experience working in a global team is a bonus
• Self-motivated and reliable, taking full accountability for work and follow-through
• Passionate about Opportunity’s mission. Able to promote and communicate the organization’s goals and objectives to external and internal stakeholders.

LANGUAGE SKILLS

• Written and verbal fluency in English required, fluency in French or Spanish desirable.

TRAVEL REQUIREMENTS

• None

CONTRACT LENGTH

• Minimum 4 months with possibility for extension

ABOUT OPPORTUNITY INTERNATIONAL

Opportunity International is a global non-profit that has been equipping people to build sustainable livelihoods and educate their children for 54 years. Opportunity provides 21 million families with innovative financial resources, training, and support to grow their small businesses and send their children to school. In 2024, Opportunity International and its partners helped fund 19,000 schools that reached 3.4 million children. We respond to Jesus Christ’s call to love and serve people living in poverty. We seek to emulate the Good Samaritan, whose compassion crossed ethnic groups and religions. We serve all people regardless of religion, race, ethnicity, or gender. Discover more at opportunity.org or join the conversation on Facebook, LinkedIn, and Instagram.

CHILD PROTECTION COMMITMENT

Opportunity believes that all children have a right to protection from any form of abuse regardless of gender, culture, ethnicity, age, religion, sexual orientation, or ability. Opportunity operates in line with international best practices for child protection and recognizes its responsibility to ensure that all employees. This policy applies to anyone acting on behalf of Opportunity or is involved in its programs in any capacity. All employees are subject to background checks, which include criminal checks and sex offender list checks, as allowed by local law.