abkodom2

Experienced and dedicated Hospitality professional from Ghana with a demonstrated history of working in the hospitality industry in Ghana, Ivory Coast and Nigeria.

Skilled in Hotel Management & Operations, Front Office, Business Administration, Customer Satisfaction, Sales & Marketing, Events Management, Business Development and Communications.

I have a proven track record of enhancing customer satisfaction and operational efficiency in the hospitality industry. I have successfully managed front office operations at multiple hotels, resulting in significant increases in customer satisfaction ratings and operational efficiency.

I have also developed and implemented effective sales and marketing strategies to promote hotels and increase revenue. I am well versed in Business Administration from lower to middle-level management.

Additionally, I have a strong background in business studies and marketing, with a Bachelor’s degree in Business Studies (Marketing option) and an Associate Member, Chartered Institute of Marketing, Ghana.

I am passionate about delivering exceptional guest experiences and ensuring high-quality service standards. I am always eager to learn new skills and technologies to stay ahead in the competitive hospitality industry.