Specialist, Talent Acquisition – MTN Ghana

Job Description

Job Summary:

• To deliver efficient, data-driven and compliant end-to-end talent acquisition services that ensure the organization attracts, assesses, and onboards the right talent at the right time, while providing accurate recruitment insights to support workforce and business planning.

Job Context:

• Multi regulated environment
•Environmental, social and governance prioritized
•Multi resourcing options, matrix, projectized and evolving new ways of working
•Partnerships at the core of business practices.
•Regionalization structure implication
•Localization a key objective for business and government
•Multinational environment – HR Group best practices
•Unionized environment
•Performance driven environment
•Diverse cultural environment

Key Tasks:

•End-to-End Recruitment Coordination
•Coordinate the recruitment process from requisition approval to offer stage and subsequent onboarding handover to ensure a seamless and efficient hiring experience, minimizing delays and enhancing candidate satisfaction.

Job Posting and Sourcing Strategies

•Coordinate job postings and implement effective sourcing strategies to attract a diverse pool of qualified candidates, increasing the chances of finding the best fit for the role.

Screening, Interviews, and Assessments

•Conduct screenings, interviews, assessments, and reference checks and maintain a high standard of candidate evaluation, ensuring only the most suitable candidates proceed through the recruitment process.

Recruitment Data Management

•Maintain accurate recruitment data across all systems, including ATS, HRIS, and trackers required to provide reliable data for informed decision-making and compliance with internal and external talent acquisition requirements.

Recruitment Reporting and Monitoring

•Prepare regular and ad-hoc recruitment reports (e.g., time-to-hire, cost-to-hire, vacancy aging, source effectiveness, and diversity metrics) to offers insights into recruitment performance, helping to identify areas for improvement and optimize recruitment strategies.
•Monitor recruitment Service Level Agreements (SLAs) and flag any delays or risks to the Manager of HR Operations thereby allowing for timely recruitment processes and mitigating potential risks and maintaining operational efficiency.

Compliance Management

•Ensure recruitment processes comply with internal policies, labour laws, and regulatory requirements to avoid legal issues and maintains the integrity of the recruitment process.

Workforce Planning Support & Talent Pool Management

•Provide hiring trends, pipeline status, and capacity insights to support workforce planning.
•Proactively maintain and manage talent/sourcing pools for mission-critical and high-impact roles to builds a robust pipeline of candidates, ensuring readiness for future recruitment needs reducing time-to-fill for key positions.

Pre-Employment Checks and Documentation

•Facilitate a smooth transition for new employees, enhancing their onboarding experience by professionally coordinating pre-employment checks and documentation for new hires

Onboarding Support

•Support the onboarding handover to the Learning and Development team ensuring a seamless entry for new hires, promoting their early engagement and integration into the organization.

Employer Branding

•Coordinate employer branding initiatives to achieve our goal of being employer of choice

Qualification Required & Experience

Education

•Bachelor’s degree in Human Resources, Business Administration, Social Sciences, or related field.

Trainings

•Recruitment certifications (e.g. LinkedIn Talent Solutions, SHRM, CIPD, etc.) are advantageous.
•Familiarity with Applicant Tracking Systems (ATS) and modern sourcing tools.
•Training in recruitment best practices, labour legislation, or HR systems
•Experience Minimum 3–5 years’ experience in talent acquisition or recruitment operations.
•Demonstrated experience in recruitment reporting and data management.
•Proven experience managing end-to-end recruitment processes in a medium to large-sized organization including recruitment reporting expertise

Professional/Technical competencies

•Manages self and be a team player, good conflict management, takes and manages accountability
•Energy & Drive – Innovative, takes initiative, result oriented and develops self consistently
•Interpersonal Skills – Leadership, customer centricity, collaborative.
•Personal Skills – Trustworthy, integrity and ethical in dealings
•Operating Skills – Ability to focus on priorities and plans, share knowledge effectively
•Organizational Positioning Skills – Good written and verbal communication, presentation skills, commitment to the organization
•Strategic Skills – Global thinker, Analytical thinking and Problem-solving abilities.
•Negotiating & Influencing Skills
•Attention to details
•Ability to thrive in fast-paced, ambiguous environments.
•Passionate about building high-performing teams and inclusive workplace

Must live the MTN Values of:

•Lead with Care, Collaborate with Agility, Serve with Respect, Can Do with Integrity, Act with Inclusion, COS

Must exhibit the MTN Vital Behaviors of:

•Complete Candor, Complete Accountability, Active Collaboration & Get it done.

Location: Accra

How To Apply For The Job

Qualified applicants should indicate Vacancy Ref no: MTNGH-HR-002-2026 as the email subject and ensure that CVs are saved in their names. Applications without the subject and CVs saved in their names will automatically be disqualified.

Interested and qualified applicants should send their Curriculum Vitae to:

mtnghanarecruitment@mtn.com